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  • FIRST POST
    • sharpz44
    • By sharpz44 2nd Jul 18, 4:40 PM
    • 17Posts
    • 3Thanks
    sharpz44
    Flight Delay claims team invoice
    • #1
    • 2nd Jul 18, 4:40 PM
    Flight Delay claims team invoice 2nd Jul 18 at 4:40 PM
    So basically, I thought I would check to see if an internal UK flight I was denied boarding for was eligible for compensation, I checked on my mobile phone 3 weeks later as I was delayed again,I work offshore on the oil rigs and the flight is funded by my company,I decided to not bother making any claims due to this,however this company was sending requests for documentation which I did not send,I then told them I am not making any claim ,which they then sent me an invoice for £129 for doing nothing as I signed up to there T and C`s,there website stated it was for a check,I have also noticed they have amended there website which now requires two signatures,the second to give permission to pursue a claim,this was not the case when I wanted my check done, they now say I have to pay and if not they will take further action and add more money to the invoice.
Page 1
    • sharpz44
    • By sharpz44 2nd Jul 18, 4:44 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    • #2
    • 2nd Jul 18, 4:44 PM
    • #2
    • 2nd Jul 18, 4:44 PM
    forgot to add .flightdelayclaimsteam.com based in Northampton, they even made the Guardian regading how they do things any help appreciated thanks
    • Justice13075
    • By Justice13075 2nd Jul 18, 6:48 PM
    • 1,447 Posts
    • 519 Thanks
    Justice13075
    • #3
    • 2nd Jul 18, 6:48 PM
    • #3
    • 2nd Jul 18, 6:48 PM
    Let me see if I have this right. You have had 2 delayed flights but we are talking about the first one. It would appear you have asked a company called flightdelayclaimsteam to look into whether you are due compensation. You have decided not to claim but they are now asking for £129 for the work they have done. Usually, they send you something by email to sign which gives them authorization to act on your behalf did you sign anything or receive an email. Did you instruct them?
    This is from their terms and conditions1.6 If you decide to instruct us our charge for our work is calculated at 25% +VAT of your compensation, this is referred to as our Service Fee. In addition, there is a fee of £20 plus VAT for each passenger on the claim. Should we need to pass your case to one of our panel solicitors, you may incur an additional charge of 15% + VAT of your compensation to contribute towards these legal costs. This is referred to as the Legal Action Fee. Our charge is payable when your case is successful. This is subject to these terms and conditions. Unlike some other firms, we won!!!8217;t charge you an initial set up fee to open your case.
    If you did instruct them you owe them the money, then claim the flight delay compensation your self. Also, claim for the second one if it was more than 3 hours late arriving at your destination
    Last edited by Justice13075; 02-07-2018 at 6:56 PM.
    • sharpz44
    • By sharpz44 2nd Jul 18, 6:59 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    • #4
    • 2nd Jul 18, 6:59 PM
    • #4
    • 2nd Jul 18, 6:59 PM
    The second flight was only an hour,so I used my phone and when I did it it did not say they would start a claim,I scribbled in a box to get the check but apparently that means I signed,if you check there website and do a dummy run with false information you will see it know needs two signatures,when I did the scribble it was the first box,there is or was any mention of fees for a check.
    • sharpz44
    • By sharpz44 2nd Jul 18, 7:03 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    • #5
    • 2nd Jul 18, 7:03 PM
    • #5
    • 2nd Jul 18, 7:03 PM
    Sorry ,forgot to add,I never received an email requesting from them to act on my behalf,just ones asking for more documentation such as boarding pass,which I found strange as I never instructed them,however because I signed the check according to them I entered into a contract.
    • Justice13075
    • By Justice13075 2nd Jul 18, 7:05 PM
    • 1,447 Posts
    • 519 Thanks
    Justice13075
    • #6
    • 2nd Jul 18, 7:05 PM
    • #6
    • 2nd Jul 18, 7:05 PM
    What is the check you are on about, Did you give them authorisation to act on your behalf? How did you sign the check they must have sent you something. Ask for a copy
    Why did you pull out of claiming?
    • sharpz44
    • By sharpz44 2nd Jul 18, 8:34 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    • #7
    • 2nd Jul 18, 8:34 PM
    • #7
    • 2nd Jul 18, 8:34 PM
    Everything was done on website,check it out and you will see
    • sharpz44
    • By sharpz44 2nd Jul 18, 8:36 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    • #8
    • 2nd Jul 18, 8:36 PM
    • #8
    • 2nd Jul 18, 8:36 PM
    I pulled out because the flight was funded by my employing company
    • Justice13075
    • By Justice13075 2nd Jul 18, 9:03 PM
    • 1,447 Posts
    • 519 Thanks
    Justice13075
    • #9
    • 2nd Jul 18, 9:03 PM
    • #9
    • 2nd Jul 18, 9:03 PM
    Well if you ticked a box giving them authorization you will be liable. Why not just ask them to carry on with the claim seeing your paying them. As I said the compensation is yours as the passenger and not your employer just because they paid for the ticket.
    • sharpz44
    • By sharpz44 2nd Jul 18, 9:05 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    Thanks,think I will do that then as I donít really care about the money they can have all of it
    • Alan Bowen
    • By Alan Bowen 3rd Jul 18, 12:11 PM
    • 3,099 Posts
    • 1,558 Thanks
    Alan Bowen
    I have gone through the terms and conditions, something everyone should do before considering using these companies. The relevant clause is here:
    2.8 Failure to sign our Assignment Form / Letter of Authority means no contract has been entered into with FDCT. 2.9 Having signed our Assignment Form / Letter of Authority the contract has been entered into and commenced. Subsequent failure to sign the required panel solicitors Assignment Form or Letter of Authority does not remove your contractual obligations to us, nor your liability for costs

    If you signed online a letter of authority and decide not to proceed, you are liable to pay their costs, if you didn't there is no contract and they can sing for the money!
    • sharpz44
    • By sharpz44 3rd Jul 18, 12:43 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    Well looks like I gotta pay them then, the website was not clear when I signed it,since then they have added a second signature box which makes it a bit more clearer
    • Tyzap
    • By Tyzap 3rd Jul 18, 2:16 PM
    • 1,678 Posts
    • 731 Thanks
    Tyzap
    Or continue the claim with them on a nwnf basis.
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
    • sharpz44
    • By sharpz44 7th Aug 18, 9:50 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    Well ,I did that and they told me I had been paid by airline,now got a bill for £303 ,Jesus Christ I would only get £220 compensation anyway ,think I might pay them a visit which will not end nicely...complete arseholes
    • JAM2018
    • By JAM2018 26th Aug 18, 12:09 PM
    • 33 Posts
    • 5 Thanks
    JAM2018
    Read the article online by Anna Tims from the Guardian dated 28th August 2017 about Flight Delay Claims Team.
    • sharpz44
    • By sharpz44 26th Aug 18, 3:16 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    Yer I know,I ended up paying them as could not be bothered with hassle,though next time I`m in Northampton I will be paying them a vist
    • cmb2018
    • By cmb2018 30th Aug 18, 2:21 PM
    • 10 Posts
    • 1 Thanks
    cmb2018
    Exactly the same thing is happening to me at the moment.

    I wasn't aware I'd signed a contract at all! There was nowhere to 'accept' Terms and Conditions, and I didn't even know I'd provided a signature. I asked for proof of contract and they then send me the signed Assignment Form with something that vaguely looks like my signature on it, that I had no memory of signing.

    I don't want to pay but maybe I'll have to.
    • sharpz44
    • By sharpz44 30th Aug 18, 2:43 PM
    • 17 Posts
    • 3 Thanks
    sharpz44
    I went through the same hassle and ending up paying them ,might be paying them a personal visit though
    • JAM2018
    • By JAM2018 31st Aug 18, 12:47 PM
    • 33 Posts
    • 5 Thanks
    JAM2018
    Flight Delay Claims Team
    gov.uk/complain-about-a-limited-company

    Corporate abuse
    Complain to the Insolvency Service if you have good reason to suspect an active company of corporate abuse, for example:
    causing significant harm to customers or suppliers
    dishonest or unethical activity (like not using company assets properly)
    fraud, scams or breaking the law in another way

    If you think the company might be committing serious and complex fraud, check if you should report it to the Serious Fraud Office.

    sfo.gov.uk/about-us/#whatwedo
    • JPears
    • By JPears 31st Aug 18, 1:35 PM
    • 4,245 Posts
    • 1,159 Thanks
    JPears
    Maybe we should be doing this for the majority of airlines who almost by default deny liability for compensation until taken to task and proven otherwise?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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