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  • FIRST POST
    • samessex
    • By samessex 3rd May 18, 12:13 PM
    • 26Posts
    • 3Thanks
    samessex
    Masthaven Mortgage
    • #1
    • 3rd May 18, 12:13 PM
    Masthaven Mortgage 3rd May 18 at 12:13 PM
    Hi
    New here and just looking to vent and get some advice.
    Has anyone used Masthaven for their mortgage?

    We are in the process of it all, awaiting an offer from them. It's been going on nearly two weeks now. They've come back twice and asked for further info, which we have submitted to them. Still waiting for a response. Have paid for the valuation, which still hasn't taken place.

    Just would like to know if anyone else has had similar experience with them?

    Thanks

    Sam
Page 1
    • ACG
    • By ACG 3rd May 18, 12:17 PM
    • 16,822 Posts
    • 8,778 Thanks
    ACG
    • #2
    • 3rd May 18, 12:17 PM
    • #2
    • 3rd May 18, 12:17 PM
    I use them occasionally.
    They are what they are. You are with Masthaven for a reason so they are going to be a little more thorough although I have never had them come back twice asking for more information.

    The val has not taken place as they have not agreed your Mortgage - you can ask them to instruct it, but if they decline your application you lose the val fee. Speak to your broker, they know your case far better than we do. They are paid to look after your application.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
    • samessex
    • By samessex 5th May 18, 1:01 PM
    • 26 Posts
    • 3 Thanks
    samessex
    • #3
    • 5th May 18, 1:01 PM
    • #3
    • 5th May 18, 1:01 PM
    Hi ACG
    Thanks for your reply.
    We are using masthaven as my partner had a default, which is paid off in full but obviously remains on the credit score for 6 years. Thatís all. Nothing terrible as such.
    I appreciate the valuation is done after reviewing the case but it just seems to be dragging so much, and now itís a bank holiday weekend. Itís painful waiting.
    • ACG
    • By ACG 5th May 18, 10:22 PM
    • 16,822 Posts
    • 8,778 Thanks
    ACG
    • #4
    • 5th May 18, 10:22 PM
    • #4
    • 5th May 18, 10:22 PM
    How much was the default for?
    What was it for? (ie credit card, mobile phone etc).
    When was it registered?
    When was it paid off?

    I am assuming at least a 20% deposit?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
    • samessex
    • By samessex 9th May 18, 1:51 PM
    • 26 Posts
    • 3 Thanks
    samessex
    • #5
    • 9th May 18, 1:51 PM
    • #5
    • 9th May 18, 1:51 PM
    Hi ACG

    We are putting 20% deposit yes. The default was about £2000 which we've paid. We paid it off november 2017.It was an overdraft fee.
    We still haven't heard anything, so frustrating.
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