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They have now written asking me to prove that I didn't live at the address in question, which is impossible, because even if I send them evidence of living at another address, they could claim I had two houses.
Originally posted by jbryce
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The onus is on them to prove that you are the Debtor, and not the other way round.
Originally posted by tight4rse
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Exactly this.
They are the ones obliged to prove liability, it’s not up to you to prove anything.
Write back stating the above, and if they cannot or will not comply, then make an official complaint, and escalate to the ombudsman if need be.
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