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  • FIRST POST
    • ratrace
    • By ratrace 10th Apr 18, 2:08 PM
    • 581Posts
    • 389Thanks
    ratrace
    New Glasses blurry vision - Help
    • #1
    • 10th Apr 18, 2:08 PM
    New Glasses blurry vision - Help 10th Apr 18 at 2:08 PM
    Hi all, So picked up my brand new pair of glasses i have a very high prescripion

    Right eye +13.00
    Left eye +14.00

    Bought a new pair of raybans with the 1.76 plastic double aspheric lenses (£220 on thier own) the problem im having is blurry vision what i mean is when i look though the center ish of the glasses i can seen fairly good no blurr but the edges of the lens are blurry

    when im reading or on the laptop the text in the center is clear but to the sides its not im getting a little annoyed now as i have paid a lot of money glasses and again im stuggling to see like my last pair

    also the lenses are thinner on one side of the and thicker on the other so i thinking this maybe contributing to the blurriness not sure

    i know there is an adjustment period for new glasses but everything just feels off and weird

    can anyone help thanks
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
Page 1
    • Mee
    • By Mee 10th Apr 18, 2:16 PM
    • 1,110 Posts
    • 1,044 Thanks
    Mee
    • #2
    • 10th Apr 18, 2:16 PM
    • #2
    • 10th Apr 18, 2:16 PM
    May I suggest contacting the Optical Consumer Complaints Service and checking the advice below:


    https://www.opticalcomplaints.co.uk/consumers



    https://www.opticalcomplaints.co.uk/resources/faqs


    https://www.eyecaretrust.org.uk/view.php?item_id=13


    https://www.which.co.uk/consumer-rights/advice/im-unhappy-with-service-from-an-optician


    https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-an-optician

    Last edited by Mee; 10-04-2018 at 2:19 PM.
    He who accepts evil without protesting against it is really cooperating with it. [MLK]
    • ratrace
    • By ratrace 10th Apr 18, 2:21 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    • #3
    • 10th Apr 18, 2:21 PM
    • #3
    • 10th Apr 18, 2:21 PM
    Thanks but i dont think im at that stage yet as i got the glasses on thursday so like i say in my op there seems to be an adjustment time but what i was wanting help with is the blurry edges as i have never had this before in glasses
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • moneyistooshorttomention
    • By moneyistooshorttomention 10th Apr 18, 3:04 PM
    • 16,409 Posts
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    moneyistooshorttomention
    • #4
    • 10th Apr 18, 3:04 PM
    • #4
    • 10th Apr 18, 3:04 PM
    Go back to the opticians about it.

    When I bought some new glasses recently - there was something not quite right about it and it was making me feel a bit ill wearing them. So I went back to the opticians supplying them and said "Never had this before - it's the glasses and not me".

    They had to check them out (albeit they tried to be a bit "funny" about it - as they hadn't been the ones doing the recent eye test) - but they found they hadn't measured out things correctly on their lenses and had to swop them.
    ****************
    • Ilona
    • By Ilona 10th Apr 18, 6:38 PM
    • 2,125 Posts
    • 7,290 Thanks
    Ilona
    • #5
    • 10th Apr 18, 6:38 PM
    • #5
    • 10th Apr 18, 6:38 PM
    Yes, go back to the optician. I had blurry vision when I had new specs, couldn't see distance well enough to drive. All they needed was a bit of tweaking from the nice lady at speccy savers, a slight adjustment, because they weren't sitting on my face at the right angle.

    Ilona
    My home is full of second hand furniture that other people have thrown out. I wear other people's clothes bought from car boot sales and charity shops. I eat out of date (yellow sticker) food. And I will jump in a skip if there is anything in there that I can rescue. I love my brilliant life on a pension.
    • pmduk
    • By pmduk 10th Apr 18, 7:29 PM
    • 8,848 Posts
    • 6,587 Thanks
    pmduk
    • #6
    • 10th Apr 18, 7:29 PM
    • #6
    • 10th Apr 18, 7:29 PM
    For heaven's sake, the only time to ever go through all the complaints procedures is after you've exhausted the basic steps.
    Last edited by pmduk; 10-04-2018 at 10:05 PM.
    • moneyistooshorttomention
    • By moneyistooshorttomention 10th Apr 18, 10:20 PM
    • 16,409 Posts
    • 45,430 Thanks
    moneyistooshorttomention
    • #7
    • 10th Apr 18, 10:20 PM
    • #7
    • 10th Apr 18, 10:20 PM
    In my case - the frames had been sitting on my face exactly as the previous ones were.

    But the fault lay in the lenses themselves - they had got a prescription thing too high up or too low down in the lens for me. When it became clear what the problem was - it was rather a rookie mistake on their part.
    ****************
    • sillyvixen
    • By sillyvixen 10th Apr 18, 11:40 PM
    • 3,162 Posts
    • 4,872 Thanks
    sillyvixen
    • #8
    • 10th Apr 18, 11:40 PM
    • #8
    • 10th Apr 18, 11:40 PM
    Go back to your optician, the glasses may need a bit of adjustment. You have a complex prescription and they may be sitting to far away, or the bow or tilt of the frames may incorrect, or the measurements taken may be wrong, all this should be checked before any further action (ideally by a dispensing optician) as glasses fit may need a bit of a tweek!
    Dogs return to eat their vomit, just as fools repeat their foolishness. There is no more hope for a fool than for someone who says, "i am really clever!"
    • GlasweJen
    • By GlasweJen 11th Apr 18, 8:10 AM
    • 6,598 Posts
    • 11,908 Thanks
    GlasweJen
    • #9
    • 11th Apr 18, 8:10 AM
    • #9
    • 11th Apr 18, 8:10 AM
    An important consideration, have you ever had double aspheric index lenses before? Some people can't tolerate the highest index lenses for various reasons and this can induce a sort of "seasick" feeling when wearing the lenses. You should talk over your issues with whoever prescribed the lenses as you might need to go down to a simple aspheric design and see if that helps.
    Bounts, Quidco, Shop and Scan, Receipt Hog, Costco Cashback, Debit card cashback

    NOT BUYING IT
    (unless it's on offer and can get my loyalty points)
    • kirtondm
    • By kirtondm 11th Apr 18, 12:29 PM
    • 203 Posts
    • 130 Thanks
    kirtondm
    I agree if central vision ok probably lens design

    With a prescription as complicated as this it needs someone qualfied to have a look at it.
    • ratrace
    • By ratrace 11th Apr 18, 2:23 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    Thanks all for your helpfull replys

    im going to put them on today and try to get used to them as its been a very long time since i have had new glasses id say about 10 years the reason for this is that everytime i bought new glasses they have never felt right so i used to take them off and just put the old ones back on as i need to see clear for work

    from what i have read and heard is that i need to adjust to the new glasses as my brain is used to my old prescription so there is an adjustment time

    ill see how i get on
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • ratrace
    • By ratrace 11th Apr 18, 2:31 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    An important consideration, have you ever had double aspheric index lenses before? Some people can't tolerate the highest index lenses for various reasons and this can induce a sort of "seasick" feeling when wearing the lenses. You should talk over your issues with whoever prescribed the lenses as you might need to go down to a simple aspheric design and see if that helps.
    Originally posted by GlasweJen
    I was hoping you would reply thanks

    No this is the first time i have gone for double aspheric lenses the reason is because i have a very high perscription the double would make my lenses a lot thinner which they are not bad to be fair i still have the magnified eye look but not too big

    by going down to the basic design would make my lenses a lot thicker which i dont really want as they would look horrible and make my eyes look really big

    i also got a contact lenses perscription but for my right eye i cant just buy them off the shelf as the base curve is 7.6 or somthing
    do you know any places that make custom contact lenses to order i went on google but no one seems to do them and if the do the only supply the shops
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • ratrace
    • By ratrace 11th Apr 18, 3:54 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    Just dropped them off they are going to look in to it, we will see what they say
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • GlasweJen
    • By GlasweJen 11th Apr 18, 9:29 PM
    • 6,598 Posts
    • 11,908 Thanks
    GlasweJen
    If you're determined this is what I'd do:

    1. Get the refraction checked - the opticians should be happy to put the prescription into a trial frame just to see if the vision is ok through glass lenses
    2. Get the glasses checked - the opticians can check that the glasses are made up to specification
    3. Have the opticians mark up the centres of the lenses and make sure you're looking through those centres
    4. Get the fit checked.

    Given that you're seeing ok through the lenses I'm sure the above is actually ok and this is a double aspheric problem, not every index suits every patient.

    Now if everything checks out you need to take the glasses home, go to bed and when you wake up in the morning put your new glasses on, wear them all day and no matter what DO NOT REVERT TO YOUR OLD GLASSES. Repeat this for at least a week, you need to teach your brain to only look through the parts of your lenses where you can see clearly, this will only come by looking through double aspheric lenses. Taking them off and sticking on your old ones will pretty much instantly undo all the training.

    If after a week you've still not settled then it's probably not going to happen for you and you'll need to think about your other lens options or changing to a different frame (small, round) where you can drop and index and not notice the thickness (I know high prescriptions suck).
    Bounts, Quidco, Shop and Scan, Receipt Hog, Costco Cashback, Debit card cashback

    NOT BUYING IT
    (unless it's on offer and can get my loyalty points)
    • moneyistooshorttomention
    • By moneyistooshorttomention 12th Apr 18, 7:02 AM
    • 16,409 Posts
    • 45,430 Thanks
    moneyistooshorttomention
    I'm not at all technically-minded on this - but the comment about frame size resonated with me. I think the problem in my case had come about because the optician hadn't adjusted correctly to allow for the fact that I'd gone up to a bigger frame style and some point or other in the glasses lens wasnt at the correct place because of this.

    Not sure what you mean by "aspheric" - but am guessing it might be you need an adjustment along the same lines as I do because of astigmatism?? I'm only very slightly astigmatic (no-one except my optician need ever know) - but the adjustment for that seemed to be what was throwing a not-as-experienced-as-they-should-have-been-optician.
    ****************
    • ratrace
    • By ratrace 12th Apr 18, 2:55 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    If you're determined this is what I'd do:

    1. Get the refraction checked - the opticians should be happy to put the prescription into a trial frame just to see if the vision is ok through glass lenses
    2. Get the glasses checked - the opticians can check that the glasses are made up to specification
    3. Have the opticians mark up the centres of the lenses and make sure you're looking through those centres
    4. Get the fit checked.

    Given that you're seeing ok through the lenses I'm sure the above is actually ok and this is a double aspheric problem, not every index suits every patient.

    Now if everything checks out you need to take the glasses home, go to bed and when you wake up in the morning put your new glasses on, wear them all day and no matter what DO NOT REVERT TO YOUR OLD GLASSES. Repeat this for at least a week, you need to teach your brain to only look through the parts of your lenses where you can see clearly, this will only come by looking through double aspheric lenses. Taking them off and sticking on your old ones will pretty much instantly undo all the training.

    If after a week you've still not settled then it's probably not going to happen for you and you'll need to think about your other lens options or changing to a different frame (small, round) where you can drop and index and not notice the thickness (I know high prescriptions suck).
    Originally posted by GlasweJen
    Thanks, the glasses have been dropped off and they have suggested that i go for the 1.67 as the current pair have 1.74 so i have gone with that for now as ill see how they are im hoping they are a lot better thanks for your help
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • GlasweJen
    • By GlasweJen 12th Apr 18, 4:48 PM
    • 6,598 Posts
    • 11,908 Thanks
    GlasweJen
    You'll not know until you've tried but if dropping index works ask them to record on your dispensing record that you're intolerant to double aspheric. I had a nightmare complaint to mop up where a man had paid £700 for high index varifocals, had them remade 4 times only for me to be dragged in as a locum and discovered this happened at every single optician he ever bought expensive glasses from! Oh so you can't tolerate high index glasses then sir. I eventually managed to fix his problem by changing the frame type and a standard index lens with coatings. He seemed happy enough when he collected them (was a long term sickness cover job).
    Bounts, Quidco, Shop and Scan, Receipt Hog, Costco Cashback, Debit card cashback

    NOT BUYING IT
    (unless it's on offer and can get my loyalty points)
    • ratrace
    • By ratrace 12th Apr 18, 5:44 PM
    • 581 Posts
    • 389 Thanks
    ratrace
    You'll not know until you've tried but if dropping index works ask them to record on your dispensing record that you're intolerant to double aspheric. I had a nightmare complaint to mop up where a man had paid £700 for high index varifocals, had them remade 4 times only for me to be dragged in as a locum and discovered this happened at every single optician he ever bought expensive glasses from! Oh so you can't tolerate high index glasses then sir. I eventually managed to fix his problem by changing the frame type and a standard index lens with coatings. He seemed happy enough when he collected them (was a long term sickness cover job).
    Originally posted by GlasweJen
    Yes its a nightmare hence the reason ive not replaced them in 10 years

    but the new one that they have sent of are still double aspheric but not the highest index but one less

    what are glass lenses like i have heard they a bit better but im not to sure
    People are caught up in an egotistic artificial rat race to display a false image to society. We want the biggest house, fanciest car, and we don't mind paying the sky high mortgage to put up that show. We sacrifice our biggest assets our health and time, We feel happy when we see people look up to us and see how successful we are”

    Rat Race
    • GlasweJen
    • By GlasweJen 12th Apr 18, 10:20 PM
    • 6,598 Posts
    • 11,908 Thanks
    GlasweJen
    Yes its a nightmare hence the reason ive not replaced them in 10 years

    but the new one that they have sent of are still double aspheric but not the highest index but one less

    what are glass lenses like i have heard they a bit better but im not to sure
    Originally posted by ratrace
    Brittle and heavy! You'd be mental to have your prescription made up in glass these days. If you can't get on double aspheric ask to try 1.74 aspheric and be super careful with the frame choice.
    Bounts, Quidco, Shop and Scan, Receipt Hog, Costco Cashback, Debit card cashback

    NOT BUYING IT
    (unless it's on offer and can get my loyalty points)
    • kirtondm
    • By kirtondm 13th Apr 18, 11:51 AM
    • 203 Posts
    • 130 Thanks
    kirtondm
    Glass would be mega heavy in your prescirption - I never recommend that these days but some people still insist.

    Re contact lenses have you ever considere hard lenses would be quite a suitable script for that?

    Adaption is a chicken and egg thing you are only going to adapt if you wear the new specs solidly for a week.

    You may find that a compromise between appearance and comfort has to be made
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