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    • Gig1968
    • By Gig1968 5th Jul 17, 5:29 PM
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    Gig1968
    HSBC HFC Restons refund
    • #1
    • 5th Jul 17, 5:29 PM
    HSBC HFC Restons refund 5th Jul 17 at 5:29 PM
    Hi
    Just wondered if anyone had received a letter from HSBC, with regards to a refund on an old HFC bank loan.
    The loan was passed to a debt collection company Restons.
Page 1
    • zx81
    • By zx81 5th Jul 17, 5:30 PM
    • 20,687 Posts
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    zx81
    • #2
    • 5th Jul 17, 5:30 PM
    • #2
    • 5th Jul 17, 5:30 PM
    More detail needed.
    • Gig1968
    • By Gig1968 5th Jul 17, 6:26 PM
    • 45 Posts
    • 4 Thanks
    Gig1968
    • #3
    • 5th Jul 17, 6:26 PM
    • #3
    • 5th Jul 17, 6:26 PM
    Many moons ago. I took out a loan from HFC. I failed to repay so my debt was bought by Restons solicitors. A charge was then added to the debt when passed from HFC to the debt collectors. On the 24th Jan 2017, the FCA published a statement saying that HSBC now owners of HFC had agreed a redress of the excessive debt charge added for the collection, for the years 2003 to 2009. I believe the figure for Restons is 16.4 per cent of the sold debt. The number of customers affected if I remember was 6000 and HSBC had made a provision of some 4 million pounds to settle this. HSBC agreed with the FCA that it would contact customers directly. This is why I wondered if anyone else had received a letter from HSBC recently.
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