Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

    • pbsmiles
    • By pbsmiles 11th Mar 17, 5:12 PM
    • 98Posts
    • 58Thanks
    Full & Final Payments
    • #1
    • 11th Mar 17, 5:12 PM
    Full & Final Payments 11th Mar 17 at 5:12 PM

    Couple of Questions:-

    1. If offers are accepted and the account has already dropped off my credit file, when the creditors mark it as part settled with zero balance will the account reappear on my credit card again for another six years??

    2. I rang PR Group about two accounts with themselves, they offered 90% on both and advised that they don't negotiate lower. Then when I checked my post, they had sent me a letter a few days previous offering me 50% on one of the same accounts. When I rang them they said that they can only say 90% over the phone, this I challenged as it was clearly noted on my file that the 50% letter had come out. They said they would honour the letter but I can't pull the cash together in time for the expiry date, they said that i would then have to approach them again. Has anyone had anything like this??

    3. Best approach letter or phone call??

    4. Barclays select owe 18k, rang me two years ago and offered me 12k to clear it, I was not in any position to do so. As my parents are trying to help me I rang them this week and they wouldn't give me a figure over the phone. They said they don't work like that anymore due to the fact that people were borrowing to pay these offers back. Ummm anyhow he said that they would send me a form to fill out to check my finances. Have received this today and its a budget form, just like my stepchange budget. Do I complete this or send them the budget completed at stepchange?? As I won't have the money from my parents for a couple of months should I just back off and send letters to everyone once i know how much my parents are offering?

    Thank you guys, your all great x
Page 1
    • sourcrates
    • By sourcrates 11th Mar 17, 5:42 PM
    • 14,064 Posts
    • 13,324 Thanks
    • #2
    • 11th Mar 17, 5:42 PM
    • #2
    • 11th Mar 17, 5:42 PM
    Once an account has dropped off your file, nothing can bring it back, new information will not be recorded.

    You can negoatiate on the phone by all means, as long as any agreed deal is correctly backed up in writing.

    I would wait until I actually had the money before attempting settlement deals.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to Any views are mine and not the official line of

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Free Legal advice see :
    • Sazzie23
    • By Sazzie23 13th Mar 17, 4:34 AM
    • 2,619 Posts
    • 10,505 Thanks
    • #3
    • 13th Mar 17, 4:34 AM
    • #3
    • 13th Mar 17, 4:34 AM

    DCA have targets to reach and will give differing discounts at different times depending on where they are in the month, how close to targets etc, so it can vary from day to day. Phone negotiations are OK if you can handle them, but make sure it's absolutely clear in writing before going ahead.

    Debt -it's a fight that I'm winning, dealing with debt one day at a time.
    Estimated DFD August 2018 - 2031 - now 2027

    Guide dog Tess, missing Scotland 2 years

    DMP support no438.
  • National Debtline
    • #4
    • 13th Mar 17, 4:04 PM
    • #4
    • 13th Mar 17, 4:04 PM

    I agree that it!!!8217;s best to make offers in writing, they may be looked at by someone who has more discretion than the telephone operators. This factsheet goes into more detail on making full and final settlement offers, which may be useful:

    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

121Posts Today

1,900Users online

Martin's Twitter
  • It's the start of mini MSE's half term. In order to be the best daddy possible, Im stopping work and going off line?

  • RT @shellsince1982: @MartinSLewis thanx to your email I have just saved myself £222 by taking a SIM only deal for £7.50 a month and keeping?

  • Today's Friday twitter poll: An important question, building on yesterday's important discussions: Which is the best bit of the pizza...

  • Follow Martin