Pinecone log in issues?

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[Deleted User]
[Deleted User] Posts: 0 Newbie
First Anniversary Name Dropper First Post I've been Money Tipped!
in Boost your income
Everytime I am logging in to Pinecone I have to reset my password!

Anyone else having the same issues or am I starting to lose my marbles?

Thanks Dxxx

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  • MissPop
    MissPop Posts: 948 Forumite
    First Post First Anniversary
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    I've had a nightmare the last few months with Pinecone - I have to keep emailing to have my account unlocked but I still can't log in. I'm done with it, not worth it for £3 every 6-8 weeks.

    Make £2020 in 2020 - £263.78/£2020

    2020 totals
    Swagbucks - £100 | Prolific Academic - £44.54 | Qmee - £10 | PopulusLive - £50
  • asajj
    asajj Posts: 5,123 Forumite
    First Anniversary Name Dropper First Post Rampant Recycler
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    http://forums.moneysavingexpert.com/showthread.php?t=5582067

    Many others seem to be experiencing this. I think they broke their website while upgrading it :P
    ally.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    First Anniversary Name Dropper First Post I've been Money Tipped!
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    I emailed them today. Hopefully can get logged in tomorrow then cash out. I have £25 on my account right now.

    Thanks for letting me know.

    Dxxx
  • Proxima_Centauri
    Proxima_Centauri Posts: 1,003 Forumite
    edited 10 February 2017 at 12:07PM
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    I just tried logging in to my account but kept getting the message: Login Failed.
    Have emailed pinecone. Interesting that lots of other people also seem to be having problems logging in.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    First Anniversary Name Dropper First Post I've been Money Tipped!
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    I finally managed to get logged in but would only let me reset the password on the website on my phone?? Not sure why.

    Cashed out the £25 total in Amazon vouchers so just hope they sort it out soon.

    Dxxx
  • bigharris
    bigharris Posts: 3 Newbie
    First Post Combo Breaker First Anniversary
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    did u get a reply from them has i from today are having problems loging in i thought i had forgot my password has it wouldent log in so went for the password reset had email to follow to reset password took me straight back to login page no security questions asked clicked log in again and just keeps reloading log in page
  • russetred
    russetred Posts: 1,334 Forumite
    First Post First Anniversary Combo Breaker
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    Same here and I have changed my password several times. In fact I have been asked to change it so many times I cant remember it so have to write the dash thing down which negates any so called security anyway. Finally got in not sure how and cashed out £23 leaving a £1. Their update has been a PITA!
    "Sometimes life sucks....but the alternative is unacceptable."
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    First Anniversary Name Dropper First Post I've been Money Tipped!
    Options
    I had to just keep changing the password to be honest.

    Total pain in the neck.

    Seems to be okay now though.

    Dxxx
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