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  • FIRST POST
    Littlenel
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    H & M Double card payments
    • #1
    • 28th Jan 09, 7:58 PM
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    H & M Double card payments 28th Jan 09 at 7:58 PM
    Official MoneySavingExpert.com Insert

    On 24 Jan H&M had a system glitch that meant if you shopped at any of its stores using a debit or credit card you may have been charged twice. It has automatically refunded anyone that was charged twice. However if you haven't received it or the double payment caused you to go over your limit and you incurred a charge call the H&M head office on 0207 323 2211. (You'll need to provide a statement to prove this).

    Back to the original post............

    _________________________________

    Hi

    Not sure if this is the right place, if not please tell me where I need to move this post to!

    On Saturday 24th January I bought some clothes from H&M. When I checked my t'internet banking on Monday 26th January, I saw that the payment had been taken twice. When I went to H&M to question it I was told that it was a national problem and that head office were arranging refunds. Just thought people might want to check that they haven't been charged twice and if they have that the money has gone back in. I was told it could be 3 - 5 days.

    This Forum Tip was included in MoneySavingExpert's weekly email

    Don't miss out on new deals, loopholes, and vouchers

    Last edited by MSE Archna; 03-02-2009 at 5:50 PM.
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