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Denny54
Posts: 106 Forumite
I received this letter and i dont get it, Anyone shed some light to it
Its been received from Arrow
https://ibb.co/ngFKFJ
Its been received from Arrow
https://ibb.co/ngFKFJ
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Comments
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Hi Denny54,
Unfortunately, I am unable to open that link (not sure if anyone else can). Are you able to post a brief description of the letter and the debt please?
Laura
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
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The direct address for the jpeg image is
https://image.ibb.co/fWt6vJ/B821_A61_A_EAAD_47_B2_9_CC1_32448_CAC8_E2_E.jpg
Arrow Global supposedly purchase debt and contact customers in in order to help clear it off. However, much of their activity sounds rather suspect, ie
https://www.google.com/search?ei=ojYpW-39LYiQkwWA0LyYDg&q=arrow+global+uk&oq=arrow+global+uk&gs_l=psy-ab.3..0j0i22i30k1l6.2045.2378.0.2664.3.3.0.0.0.0.175.336.0j2.2.0....0...1c..64.psy-ab..1.2.335...0i67k1.0.CY77ceDw4GM#lrd=0x48761b49f4848627:0xb257c2d0bb22d6d9,1,,,
and
https://forums.moneysavingexpert.com/showthread.php?p=70371347
https://uk.trustpilot.com/review/www.arrowglobal.net
If you have had no financial issues and have never received notification in any other way eg from bank or credit card company etc then I would ignore these letters. As with the initial link, many claim they have been contacted by Arrow asking for money, but have never been in debt. If you are worried, you could contact Arrow Global for further details, but definitely get them to send you evidence of everything they state, and contact your bank, credit card company or whoever they say the debt was supposedly owed to, to investigate their claims and find out what is truth, and whether they have been instructed to handle any financial issues.
ps If you need to deal with them again then do so by letter - and give them notice that they can only contact you and give you all information by letter also, so you then have a record of everything they state (should you ever require it in future). I would not answer any phone calls myself.0 -
The money owed is to a credit card company.
But i have been made bankrupt and on the letter it says this...0 -
They are saying they will seek to provide your 'Insolvency practitioner' (your accountant if you have one) with a copy of that letter, and that any money that owed (eg to your credit card company) will now be moved over to Arrow. So if there is money owed you may now be paying Arrow from now on instead of the credit card company. After 12 months, most kinds of debt are automatically cleared and you should no longer owe any money ('discharged from bankruptcy').
see https://www.citizensadvice.org.uk/debt-and-money/debt-solutions/bankruptcy-2/
Due to this companies questionable history however, I would still contact the credit card company to verify that Arrow have been handed any debt.
If so, then always keep a close eye on what is owed and what you have paid to make sure everything is correct, keep all statements, and only pay back what you can truly afford.0 -
Hi,
Its nothing to worry about and you don't need to do anything. It just states that they will now deal with the official receiver (as they should) about their debt.
I guess that you may have put their debt under the name of the previous creditor or collector to them.
You do not pay any money to any of your bankruptcy debts.
DDDebt Doctor, Debt caseworker, Citizens' Advice Bureau .
Impartial debt advice services: Citizens Advice Bureau Find your local CAB *** National Debtline - Tel: 0808 808 4000*** BSC No. 100 ***0
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