Carphone Warehouse PPI

cam269 · 24 November 2019 at 6:56PM

Hi,
I have had 6 Geek squad insurance policies over a period of 7 years, always cancelling after a year into them. I am trying to claim it back but they’re being difficult (of course). I have supplied them the reasons why I felt I was missold them & have told them I am sure I had them covered on the house insurance therefore not needing the extra cover but I am unable to provide the evidence. They are questioning why I took out each policy knowing I had (probably) had insurance. The problem is I cannot remember if I did or not & I cannot access any old house insurance accounts as they are obsolete now.
What further of an argument can I make to help my case?
I feel I have given them all the info I have but how can explain the reasons why I continued to take the policies out with each new phone contract? (They were for my children as well to cover their phones).
Any advice would be gratefully received!

[Deleted User] · 24 November 2019 at 7:25PM

Your home insurance wouldn't have any overlap with your PPI policies so it's not surprising they're not upholding your complaint.

cam269 · 24 November 2019 at 7:47PM

Thanks but can you be a bit clearer on what you’re saying?

McKneff · 24 November 2019 at 7:58PM

you have no proof of any miss selling.
You boujght the insurance, you didnt need to make any claims.

Think yourself lucky that you and your children didnt have to go through the trauma of either losing their phones or being mugged and having them stolen.....

Again, you have no proof, move on.....

[Deleted User] · 24 November 2019 at 10:01PM

cam269 wrote: »

Thanks but can you be a bit clearer on what you’re saying?

Your house insurance would not provide the same (or "overlap") cover as the PPI. In other words, your house insurance would not replace a lost or stolen 'phone..

Carphone Warehouse PPI

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