Help - Need info about insurance been paying on a defunct phone provider

Jaydharrison83 · 20 June 2019 at 11:50AM

Hi all
So I didn't have internet banking for years and completely forgot I had insurance on phones 4 u phone cover which was probably on a phone I had years and years ago.
The company don't exist anymore but I have been paying £7 a month still (My own fault for partly not checking statements properly)

Anyway is there a way to find out where this money has been going and if it can be claimed back?
If anyone has any useful info that would be awesome and any extra money I can get would be super useful

Thanks

Nasqueron · 20 June 2019 at 12:00PM

You can ask nicely for a refund to whoever you are paying but no guarantee you will get anything back

antrobus · 20 June 2019 at 12:01PM

Phones 4u Care and Premierplan mobile phone insurance policies remain valid with the London General Insurance Company Limited.

https://www.pwc.co.uk/services/business-recovery/administrations/phones4u/customers_insurance.html

[Deleted User] · 20 June 2019 at 12:19PM

Jaydharrison83 wrote: »

Anyway is there a way to find out where this money has been going and if it can be claimed back?

You have no legal right to "claim" anything. However, if you can evidence that this insurance no longer covers your current 'phone then you may get a goodwill refund.

Jaydharrison83 · 20 June 2019 at 12:52PM

Thx for the info all

Help - Need info about insurance been paying on a defunct phone provider

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