Wescot

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Hi i entered a dmp with payplan back in september last year. On the dmp i owed Natwest credit card services around about £1700. Nat west accepted the dmp payment. They defaulted me very quickly as well. In november i received a letter from wescot saying that natwest have placed the account with them. It stated it the letter that i did not need too do anything as wescot would contact payplan. So every just carried on as normal and i was making my payments too payplan.
Yesterday i received another letter from wescot saying that they have had no contact from payplan i need too contact wescot directly. I have sent the two letters on too payplan last night. I am just a little concerned that wescot my become a little bit of a pain in the back side. Do i need to worry about these letters. Or is everything ok? Any advice would be appreciated.

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  • sourcrates
    sourcrates Posts: 28,887 Ambassador
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    Hi,

    Wescot aren’t worth wasting breath on, they only act on behalf of clients so have no say in anything.

    Sounds like crossed wires somewhere, written complaint to all 3 combatants should bring them into line.
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  • Porky_pie1
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    sourcrates wrote: »
    Hi,

    Wescot aren’t worth wasting breath on, they only act on behalf of clients so have no say in anything.

    Sounds like crossed wires somewhere, written complaint to all 3 combatants should bring them into line.
    Thank you very much for the reply. I will just chase it up with pay plan on monday morning.
  • System
    System Posts: 178,094 Community Admin
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    I have dealt with wescot for last few years. They are not that bad to deal with. I would stick to emailing them rather than phone calls. They ask for a income and expenditure form every 6 months. You can do this by email too. Im in the process of making a partial settlement with them.
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