TV purchase from Perfect Home Store

Hi ThursdayB, thank you for your query regarding Perfect Home TV
You need to first check that this is a hire purchase agreement regulated by the Consumer Credit Act which it is likely to be and I will presume it is for the basis of the following advice. If you have paid 1/3 of the agreement Perfect Homes cannot repossess the goods without a Return of Goods order from the court and when it goes to court you will have an opportunity to make an offer of repayment and possibly a Time Order which can change the amount you pay each month and the interest charged on the agreement but I would suggest you seek specialist advice if you plan to do this. You may also be able to reduce the cost by cancelling any warranties or insurance on the item but you would need to check the contract carefully before doing that.

Under the Consumer Credit Act you have the right to return the goods at any time before the last payment is due as long as you have not been issued with a termination notice for missed payments and as long as you have paid 50% of the agreement and the goods are in reasonable condition you do not have to pay anything more. This may be a good option if your financial difficulties are likely to be long term and the amount you still have to pay exceeds the cost of replacing the goods but you will have lost the payments you have made to date (although you could see this a a rental charge for the time you have had the TV). If you are going to do this I would suggest you put the request to voluntary termination in writing, send recorded delivery and keep a copy. You can find template letters on https://www.nationaldebtline.org.uk and you can find more information at www.adviceguide.org.uk. You can find your local Citizens Advice Bureau at www.citizensadvice.org.uk
Hope this is of assistance