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  • FIRST POST
    • MSE Callum
    • By MSE Callum 15th Oct 18, 10:23 AM
    • 543Posts
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    MSE Callum
    Pharmacies to digitally check if patients get free prescriptions - MSE News
    • #1
    • 15th Oct 18, 10:23 AM
    Pharmacies to digitally check if patients get free prescriptions - MSE News 15th Oct 18 at 10:23 AM
    Some pharmacies will check whether patients are exempt from paying for a prescription before their medication is dispensed, under a new pilot to be trialled next year...
    Read the full story:
    'Pharmacies to digitally check if patients get free prescriptions'

    Click reply below to discuss. If you havenít already, join the forum to reply.
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Page 1
    • dori2o
    • By dori2o 15th Oct 18, 11:48 AM
    • 7,831 Posts
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    dori2o
    • #2
    • 15th Oct 18, 11:48 AM
    • #2
    • 15th Oct 18, 11:48 AM
    Good.

    The scheme is essential to ensure those on low incomes are able to continue to maintain their health or manage long term health issues.

    Without the scheme costs to the NHS would significantly increase as rather than managing a condition the NHS would end up spending more treating someone in a bed in hospital or providing end of life care.

    It was especially valuable to me after I was made redundant 15 years ago and took a 50% cut in pay by taking the first job offer to ensure I didn't have to claim JSA, especially as I have 6 items every 28 days.

    Since losing eligibility sime years ago I now have a pre-paid card, which I personally feel the cost of which is extremely cheap considering you can have as many items as you need for just £10.40 per month (paid for over 10 months if the year via direct debit).

    I would actually be happy to pay a little more for it, especially as the cost hasn't changed for many yesrs, and the cost of a single prescribed item without the card is £8.80.

    It saves me a significant amount of money every month.

    I'm surprised more checks are not already done with BOTH schemes.

    I have my pre-paid card with me all the time, and it was the same with the exemption card, but I never ever get asked to provide them.

    Now as I use the same chemist/pharmacy all the time then that might not be surprising, but even if I do use a different one for any reason I still never get asked to provide it.

    I know people who tick boxes E or F on the back of the prescription everytime they go in and nothing is done to check.

    I know that back at NHS HQ they do audit some cases, but very few compared to the numbers who are fraudulently checking the boxes to receive free medications.

    It's about time that this scheme, and in fact the whole process of dispensing joined the 21st Century in terms of IT/Digital technology.
    To equate judgement and wisdom with occupation is at best . . . insulting.
    • Prinzessilein
    • By Prinzessilein 15th Oct 18, 11:54 AM
    • 2,788 Posts
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    Prinzessilein
    • #3
    • 15th Oct 18, 11:54 AM
    • #3
    • 15th Oct 18, 11:54 AM
    I am entitled to fee prescriptions.

    Whether at the dentist, the chemist or the optician there are very few checks made if any...last visit to the dentist I was simply asked if the details were the same as 6 months ago, and sign-here-please...similarly the chemist simply takes my word for it when I tick the box on the prescription and sign....the optician DID take more time with a form to be filled and signed in a few places.

    I see no problem with chemists checking that I am still exempt.
    • minty777
    • By minty777 15th Oct 18, 7:04 PM
    • 208 Posts
    • 165 Thanks
    minty777
    • #4
    • 15th Oct 18, 7:04 PM
    • #4
    • 15th Oct 18, 7:04 PM
    Why do prescription charges not apply to Scotland,Wales,and Northern Ireland?
    • Ames
    • By Ames 15th Oct 18, 7:19 PM
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    Ames
    • #5
    • 15th Oct 18, 7:19 PM
    • #5
    • 15th Oct 18, 7:19 PM
    Good. Hopefully it will reduce the number of threads we get where people have been fined after being wrongly advised that they don't have to pay.
    Unless I say otherwise 'you' means the general you not you specifically.
    • badmemory
    • By badmemory 15th Oct 18, 11:14 PM
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    badmemory
    • #6
    • 15th Oct 18, 11:14 PM
    • #6
    • 15th Oct 18, 11:14 PM
    Most pharmacies nowadays, once you've been to them have you on record & what your exemption, if any, is. The problem is with people getting new treatment & with a change of circumstances. I have had mine free for a lot of years but now get them free because of my age. But when I got my son's first presciption filled when he was over 30 I asked for advice at the chemists. Big mistake. Told it was free because of JSA - not true, only for income based. Got home thinking it must be me who is wrong, after all they are doing this every day. Went back next day and paid. That's another chemists I won't use - so far only 2 down. If you can't trust your doctor & chemist to get things right then who can you trust!
    • gettingtheresometime
    • By gettingtheresometime 16th Oct 18, 9:50 AM
    • 4,596 Posts
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    gettingtheresometime
    • #7
    • 16th Oct 18, 9:50 AM
    • #7
    • 16th Oct 18, 9:50 AM
    Why do prescription charges not apply to Scotland,Wales,and Northern Ireland?
    Originally posted by minty777

    Because Health has been devolved to the relevant bodies.
    Lloyds OD / Natwest OD / PO CC / Wescott / Argos Card cleared thanks to the 1 debt v 100 day challenge


    Next on the list - JD Williams
    • pmduk
    • By pmduk 16th Oct 18, 11:23 AM
    • 10,133 Posts
    • 7,755 Thanks
    pmduk
    • #8
    • 16th Oct 18, 11:23 AM
    • #8
    • 16th Oct 18, 11:23 AM
    Good. Hopefully it will reduce the number of threads we get where people have been fined after being wrongly advised that they don't have to pay.
    Originally posted by Ames
    Unfortunately, it doesn't begin to address those cases where people are fined for dental treatment where surgery staff have wrongly assumed the mantle of benefits advisors.

    If you can't trust your doctor & chemist to get things right then who can you trust!
    Originally posted by badmemory
    They're qualified in medicine and pharmaceuticals respectively. They have no more training than the average person in benefits entitlements and probably less personal experience in them actually.
    Last edited by pmduk; 16-10-2018 at 11:28 AM.
    • phryne
    • By phryne 16th Oct 18, 2:04 PM
    • 444 Posts
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    phryne
    • #9
    • 16th Oct 18, 2:04 PM
    • #9
    • 16th Oct 18, 2:04 PM
    Not sure how that's going to work with me and OH. We're both living on his (means tested) welfare payments and are both entitled to free prescriptions, but only his name is on the claim letters, even though the claim is for both of us. The number of times I've tried explaining this to the chemist when I go to get a prescription for myself..
    • pmduk
    • By pmduk 16th Oct 18, 7:23 PM
    • 10,133 Posts
    • 7,755 Thanks
    pmduk
    Not sure how that's going to work with me and OH. We're both living on his (means tested) welfare payments and are both entitled to free prescriptions, but only his name is on the claim letters, even though the claim is for both of us. The number of times I've tried explaining this to the chemist when I go to get a prescription for myself..
    Originally posted by phryne
    Get yourself an HC2, your name will be on it. Whilst there's no actual need to do so it'll avoid any future explanations.
    • Crazybunnehlady
    • By Crazybunnehlady 17th Oct 18, 2:39 AM
    • 13 Posts
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    Crazybunnehlady
    I'm in same boat with my hubby and often get told to get lost by the chemist staff, when I am legally entitled!
    I've tried getting an exemption but no they won't provide it and DWP keep telling me I am entitled and no proof is needed it's right at their end.
    I'm also entitled due to child tax credit and ticked that box once as that applies to me also, yet got a £100 fine for ticking the wrong box even though I can tick either as both are relevant to me getting free prescriptions!
    They waved the fine but said I MUST tick the box for my hubby's claim regardless of what the chemist says.
    If only they would put income based couple claims in both names!!
    • pmduk
    • By pmduk 17th Oct 18, 11:43 AM
    • 10,133 Posts
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    pmduk
    If you claim the HC2 it shows the names of those covered, you can still claim even if you have an automatic exemption. Obviously, they'd rather you didn't, it saves them some admin, but until they have a better system for proving exemption, it's their tough luck.
    • phryne
    • By phryne 17th Oct 18, 1:38 PM
    • 444 Posts
    • 729 Thanks
    phryne
    Get yourself an HC2, your name will be on it. Whilst there's no actual need to do so it'll avoid any future explanations.
    Originally posted by pmduk


    Not allowed to apply for an HC2 because I'm already entitled to free prescriptions. Sounds like Crazybunnehlady is having similar issues, as are a lot of people, I expect.
    • jenniewb
    • By jenniewb 18th Oct 18, 4:50 AM
    • 12,596 Posts
    • 11,769 Thanks
    jenniewb
    Not allowed to apply for an HC2 because I'm already entitled to free prescriptions. Sounds like Crazybunnehlady is having similar issues, as are a lot of people, I expect.
    Originally posted by phryne
    Have you tried a postal prescription service? I know a few companies are offering this now including Lloyds the chemists and I would imagine any prescription payment issue would be dealt with in a far easier way and without constant anxiety every time you go to collect a prescription. I'd also suggest trying a different chemists but I know that in some areas they are difficult to find.
    • pmduk
    • By pmduk 18th Oct 18, 10:20 AM
    • 10,133 Posts
    • 7,755 Thanks
    pmduk
    Not allowed to apply for an HC2 because I'm already entitled to free prescriptions. Sounds like Crazybunnehlady is having similar issues, as are a lot of people, I expect.
    Originally posted by phryne
    You can apply for an HC2, I have done it when necessary, it saves time at the hospital - DWP letters are insufficient for them as nowadays they don't mention income related JSA.

    The HC1 form says that you don't need to apply, but not that you can't.
    Last edited by pmduk; 18-10-2018 at 10:22 AM.
    • bugslet
    • By bugslet 18th Oct 18, 11:26 AM
    • 6,629 Posts
    • 31,451 Thanks
    bugslet
    I'd welcome it!

    I've had a pre-paid card for a few years now. Late last year I lost my old e-mail address and therefore didn't get the reminder e-mail to pay for the coming year. Went in for the next prescription, ticked box F.....and a stonking fine came through for £88.00 plus the charges for the medication.

    Yes, it was entirely my fault for being a muppet* and not remembering, the point is if it was coming up automatically I would have been told and paid then and there instead of getting a fine.


    *It is a very stressful year so far!
    Last edited by bugslet; 18-10-2018 at 12:19 PM.
    • phryne
    • By phryne 28th Oct 18, 10:41 AM
    • 444 Posts
    • 729 Thanks
    phryne
    You can apply for an HC2, I have done it when necessary, it saves time at the hospital - DWP letters are insufficient for them as nowadays they don't mention income related JSA.

    The HC1 form says that you don't need to apply, but not that you can't.
    Originally posted by pmduk

    Well I've tried applying for it online and I know you can't. The form won't let you proceed with the application as soon as you click the box to say you are in receipt of means tested benefits.
    • phryne
    • By phryne 28th Oct 18, 10:42 AM
    • 444 Posts
    • 729 Thanks
    phryne
    Have you tried a postal prescription service? I know a few companies are offering this now including Lloyds the chemists and I would imagine any prescription payment issue would be dealt with in a far easier way and without constant anxiety every time you go to collect a prescription. I'd also suggest trying a different chemists but I know that in some areas they are difficult to find.
    Originally posted by jenniewb

    Thanks for the suggestion, but the chemist is only round the corner and frankly we have so much post go missing / get stolen in our block of flats I'm not sure it's a good idea.


    All they need to do is update their system to include both partners names. For some reason this seems too much to ask..
    • pmduk
    • By pmduk 30th Oct 18, 8:09 AM
    • 10,133 Posts
    • 7,755 Thanks
    pmduk
    Well I've tried applying for it online and I know you can't. The form won't let you proceed with the application as soon as you click the box to say you are in receipt of means tested benefits.
    Originally posted by phryne
    I've checked today and can't find a method of applying for the HC2 online. Apply for Form HC1 here. Complete it, and submit it by post. A friend received his HC2 by this method 2-3 weeks back.

    NB That page states:
    You don't need to apply if you or your partner:

    get Income Support
    get income-based Jobseeker's Allowance
    get income-related Employment and Support Allowance
    get Pension Credit Guarantee Credit
    are named on or entitled to a valid NHS tax credit exemption certificate – if you don't have a certificate, you can show your award notice; you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both) and have income for tax credit purposes of £15,276 or less
    get Universal Credit and meet the criteria
    These benefits or tax credits already entitle you to full help with health costs.
    Not that you can't apply. (my added emphasis)
    Last edited by pmduk; 30-10-2018 at 8:13 AM.
    • Ames
    • By Ames 30th Oct 18, 11:09 AM
    • 17,728 Posts
    • 31,354 Thanks
    Ames
    I've checked today and can't find a method of applying for the HC2 online. Apply for Form HC1 here. Complete it, and submit it by post. A friend received his HC2 by this method 2-3 weeks back.

    NB That page states:
    Not that you can't apply. (my added emphasis)
    Originally posted by pmduk
    Or pick up a HC1 form from a pharmacy or opticians. (Possibly other places, they're the ones I know have them).
    Unless I say otherwise 'you' means the general you not you specifically.
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