Is this now the norm for sidestepping the rules?

Russ_Vengeance

Alreet guys

I made a wee tactical error with my money in Jan, and ended up goin £30 over my O/D limit. :doh: !!!!!!. It now seems that HSBC have decided that instead of charging the legal £12 penalty fee (which I have no problem with - It was my screw up!) they are going to charge me a £25 'arrangement fee' for extending my O/D for the period I was over the aforementioned limit:mad: .

Has anyone else had this 'arrangement fee' slapped on their account? Is this just HSBC's way of circumventing the rules on penalty fees? Is there anything I can do other than grit my teeth and swear alot as, once again, the bank decides to bend me over and ease itself into my wallet?:wall:

Cheers

Russ

rayday2

For years Lloyds have done arrangement fees so not sure it is a totally new thing. I have never banked with HSBC so not sure sorry!

Snaggles

Yes, it's their new 'stealth charge'. :rolleyes:

And it can't be reclaimed, because it's a charge for a service, not a punitive charge.

Sneaky beggars eh?

Russ_Vengeance

Gitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgits!!!!!

boredofbeingathome

Is that all they are going to charge you? sometimes there is a further fee and interest charges on top if they have had to refuse a ddebit, although i'm not sure how this one works.

rayday2

If its a service charge and you did not request the service surely you can ask for it back?

Russ_Vengeance

They didn't refuse any payments or DDs. That's kinda the point. I've spoken to HSBC today, and they say that it is a fee for a service - a temporary extension of my O/D limit - that I did not explicitly request, but nevertheless required, due to going over my limit:doh: .

Fair enough, I'm happy to pay a charge because I went over my limit, but it makes my blood boil that they can no longer charge ridiculous amounts for over-limit fees, so they think up a whole new reason to charge the same ridiculous amounts:mad:!!

We know what they're doing, they know that we know what they're doing, but there's absolutely f**k all we can do about their blatant profiteering. I think I summed it up well in my previous post; gitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgitsgits!

ZTD

There is something you can do. You can change your account. Charges often get miraculously refunded then.

buxtonrabbitgreen

Hi Op the b#####s have just done the same thing to me. And as things are preety bad at the moment financially, oh out of work, they are likely to keep on doing it. Like above poster says we could change our bank accounts but would another bank give me an overdraft that is more than my monthly salary !!!

Broken_hearted

Tell them you are shutting your account, then find a new account on quidco and make some money for yourself.

ZTD

buxtonrabbitgreen wrote: »

Hi Op the b#####s have just done the same thing to me. And as things are preety bad at the moment financially, oh out of work, they are likely to keep on doing it. Like above poster says we could change our bank accounts but would another bank give me an overdraft that is more than my monthly salary !!!

So spread it around a couple of accounts...