Timeshare and National timeshare helpline advice please

itsthelittlethings

Hi Lisa. Take a step back, deep breath. Surely you can just leave the will as it, when the time finally comes make unofficial enquiries about how much the timeshare firm are going to stiff you for and walk away if it’s too much of a mess?

Caring can be very frustrating and difficult. Perhaps look at information from Age UK.

itsthelittlethings

Her Nan isn’t even dead yet!

itsthelittlethings

If you ask her to change her will it might concentrate her mind. I’d never tell someone what to put in their will unless they asked me, different families are different though.

sausage_time

See OPs other thread at Timeshare inheritance

p00hsticks

lisa_2023 said:

Probate will give it all to the government they can have the timeshare.

No, probate won't ..
If there is no will and/or on one is prepared to take on the responsibility of being executor nan's estate will just be left hanging until someone who things it is worth their while steps forward. Any fees for the timeshare will continue to accumulate as debts of the estate, any other property will just be left to rot (I know of a property in a prime location where this has been the case - rats in garden, ivy growing through windows, roof collapsing), any savings will just remain dormant and unclaimed.  . 

An executor either has to deal with everything or nothing, but they have the right at the start to just wipe their hands of the responsibility and walk away. 

Notepad_Phil

lisa_2023 said:

I phoned FOS for advice on misinterpretation scam timeshare. The lady advised me to use that company as it was regulated. So bad advice. ...

Are you sure that you didn't use google or similar to find a phone number or website for the FOS and picked one of the first links that came up, which as they are usually adverts could well have been a link to National Timeshare Helpline or an introducer to that compamy.. So you end up thinking that you're talking to the FOS but you are actually talking to someone completely different.

I could of course be completely wrong in the above, but I find it more likely than someone at the FOS suggesting that you ring a company that makes money from claims.

lisa_2023

I phoned ombudsman 
Need to check through phone records.
We will submit a complaint to FOS and FCA.
I was hoping someone on here who had experienced timeshares and timeshare exit firms would be on here.

lisa_2023

Has anyone actually been in this situation?
I was hoping that someone on here who had experienced timeshares and timeshare exit firms would be on here to share their experience and advice. 

Grandparents solicitor refused to help. They were given the timeshare certificate all documents. So it was not written as an asset in grandads Will. He died and their solicitor dealt with his will and as it stands they haven’t included the timeshare in Nans will. 

Also who’s responsible for transferring the timeshare into Nans name because seasons don’t know of his passing. Nan is receiving letters with his name and letters with both their names off Seasons. They are trying to get her/them to renew. Contract is up by April or May. 

Should we continue helping Nan or take a step back and wait for her to either renew or breach contract and be taken to court by Seasons? 

thegreenone

Timeshare is never an asset.  It is a useful tool for cheap holidays but not worth anything.  We own timeshare and have been told by our resort that when the time comes, so long as the maintenance fees are up to date, our sons can hand it back.  The other one we had, we had to pay £2k to buy ourselves out.

It does sound as though this is more complicated though.  You say "breach contract" but if Nan doesn't renew she wont be breaching the contract if it was set to run for 16 years and then end?  I'll go back and re-read your original post.

lisa_2023

Hi, it’s a 26 keys fractional seasons holiday one. Originally taken out in 2011. Says last occupancy 2028. And another date says 2069. It has both grandparents names. Doesn’t state if it’s joint tenancy or tenants in common. 

We know it’s not an asset but grandparents was given the sales pitch. 

Got this email reply with options.

To confirm, you have three options available to you at the end of your Keys membership term; 

 

1.            Take your share of the net sales proceeds following the successful completion of the sales process.

2.            Choose to waive these proceeds for a further term of holiday entitlement. 

3.            Upgrade into a new membership with a discount applied to recognise the part exchange of your Keys.

 

The sale of your unit will be carried out in accordance with the Rules of Occupation and Deed of Trust, with a view to achieving the best price reasonably obtainable.  Seasons have never offered a guaranteed figure to be achieved from the sale, nor can we guarantee a timeframe. 

 

The funds generated from the sale of the property may be waived in lieu of a further term of holiday.  However, the funds must be available before that decision can be made.

 

To ensure as smooth a process as possible, we are arranging the meetings to thoroughly explain the sales period, answer any questions that may arise and clarify the options available to our members.