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No heating or hot water since 11 September 25

124

Comments

  • EssexHebridean
    EssexHebridean Posts: 24,757 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not everyone is a fan of microwaves, and if someone isn’t regularly using ready meal type things they’re not always as useful as you might think anyway. Cooking on gas is a lot more economical than using electric - it was the single biggest change we found when we moved to the house! 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    Balance as at 31/08/25 = £ 95,450.00
    £100k barrier broken 1/4/25
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • ian1246
    ian1246 Posts: 449 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    Time to write to your MP & also call adult social services for help. Utterly shocking - make a complaint.
  • In Japan they completely rebuild and re-open 200m of four-lane highway completely destroyed by an earthquake within six days. In this country, six weeks after a boiler conks out we have a couple of guys look into a cupboard and scratch their heads.
  • Miranda74Cat
    Miranda74Cat Posts: 47 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    Update, We have just sent this text to his housing officer,
    -You said a delivery of a countertop hob and oven can be arranged for Monday. 
    -I told you I am in desperate need of this. 
    -It is now Wednesday and I have not received the countertop hob and oven.
    - You haven't even bothered to update me.
    -What is going on? 
  • artyboy
    artyboy Posts: 1,779 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I'd be contacting your local BBC news station - "elderly and vulnerable residents left without heating and hot water for months" is the sort of thing that could get some coverage (and be a much needed kick up the backside)
  • Tabieth
    Tabieth Posts: 402 Forumite
    100 Posts Name Dropper Photogenic
    I’d contact the local MP and elected council member. And make a formal complaint. 
  • Jude57
    Jude57 Posts: 763 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    Tabieth said:
    I’d contact the local MP and elected council member. And make a formal complaint. 
    I couldn't agree more and if OP can get the other affected tenants to do the same, so much the better. This is appalling treatment of vulnerable residents.
  • Just one example of why I'm in favour of greatly reducing limited liability in private and public bodies. Nobody is held responsible, nobody gets sanctioned, nothing improves; the best case is that someone does the job they were supposed to do six months prior and it's the customer that gets the full shaft.
  • Miranda74Cat
    Miranda74Cat Posts: 47 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    So this is the response I received today. 

    Updates on countertop hobs/oven - slightly delay on part of the delivery service, which was due to arrive on Monday 20th October.

    Housing Manager, Rosie will arrange drop off of equipment as soon as the main office receives the said items.

    Regards

    Hornsey Housing Trust 
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