Buy now, pay later lender Laybuy falls into administration – what it means for you

MSE_Emily

If you've got a buy now, pay later (BNPL) loan with Laybuy, you need to continue repaying it as normal – despite the firm falling into administration. Failure to do so could still result in late payment fees and it could also negatively impact your credit score...

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Buy now, pay later lender Laybuy falls into administration – what it means for you

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lorna071181

Hi I used Laybuy to purchase a pair of nike trainers, had to send them back as faulty, nike have refunded the money into my Laybuy account which obviously isn’t active anymore. They need proof of bank closure ti escalate it, any ideas how to get this? I’ve contacted through Laybuy email but obv not in use anymore and nike customer service are useless, not one of them even knowing who Laybuy. Anywhos any help would be greatly appreciated 

adamp87

lorna071181 said:

Hi I used Laybuy to purchase a pair of nike trainers, had to send them back as faulty, nike have refunded the money into my Laybuy account which obviously isn’t active anymore. They need proof of bank closure ti escalate it, any ideas how to get this? I’ve contacted through Laybuy email but obv not in use anymore and nike customer service are useless, not one of them even knowing who Laybuy. Anywhos any help would be greatly appreciated 

Would you not have to contact the administrators of Laybuy?

If you used Laybuy to purchase then the refund went back to Laybuy then from Nike’s perspective they’ve done their end and no longer owe you money.