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Letter regarding debt we've never heard of.
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Daffodil78
Posts: 51 Forumite


Hoping this is the correct board to ask and that someone might point us in the right direction please.
My husband received a letter from a debt recovery company saying he has an outstanding balance with Abbey National for over £4k. He hasn't banked with them for over 20 years. He had an account there with his ex-wife at one point, but he never had an overdraft or any other credit with them.
We've been together for 18 years and he's never had a letter from them in all that time. He did have some debt back then that I helped him clear. We got his credit report and went through everything and there wasn't anything from this bank on it, and everything that was on it. was paid off in full that year.
I've just checked his credit report today and it's completely free of any kind of unpaid debt other than his regular credit cards that are paid off in full each month. There's nothing under active, settled or defaulted accounts that could be this debt. There's nothing under 'adverse events' and under 'linked people' there is only me. His ex-wife isn't mentioned anywhere. There's nothing listed under queries and disputes' either.
How can we find out what this debt is and what should we do about it?
He knows he did not have any debt with the Abbey National when he got divorced, but he can't remember closing the account. Is it at all feasible that his ex continued using the account and accessed credit on it after they split?
That's the only scenario that we can think of that may have happened. If that is the case, what can we do about it?
I Googled 'debt that isn't mine' and found some articles about 'statute barred' debt. Usually I would say everyone should pay their debts, like my husband did when we first met, but this isn't his debt and so I'm wondering if this 'statute barred' thing could help us out?
Any advice appreciated as I'm not sure where to start.
My husband received a letter from a debt recovery company saying he has an outstanding balance with Abbey National for over £4k. He hasn't banked with them for over 20 years. He had an account there with his ex-wife at one point, but he never had an overdraft or any other credit with them.
We've been together for 18 years and he's never had a letter from them in all that time. He did have some debt back then that I helped him clear. We got his credit report and went through everything and there wasn't anything from this bank on it, and everything that was on it. was paid off in full that year.
I've just checked his credit report today and it's completely free of any kind of unpaid debt other than his regular credit cards that are paid off in full each month. There's nothing under active, settled or defaulted accounts that could be this debt. There's nothing under 'adverse events' and under 'linked people' there is only me. His ex-wife isn't mentioned anywhere. There's nothing listed under queries and disputes' either.
How can we find out what this debt is and what should we do about it?
He knows he did not have any debt with the Abbey National when he got divorced, but he can't remember closing the account. Is it at all feasible that his ex continued using the account and accessed credit on it after they split?
That's the only scenario that we can think of that may have happened. If that is the case, what can we do about it?
I Googled 'debt that isn't mine' and found some articles about 'statute barred' debt. Usually I would say everyone should pay their debts, like my husband did when we first met, but this isn't his debt and so I'm wondering if this 'statute barred' thing could help us out?
Any advice appreciated as I'm not sure where to start.
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Comments
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Start with the Provit letter.
https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-lette598ef342e339120001fb8ac8r
Send it by snail mail and what ever you do don't phone or E Mail them.
If you do get a reply come back for more advice.If you go down to the woods today you better not go alone.3 -
Thank you for a quick reply.When I googled 'statute barred' earlier, I saw that writing to a company can restart the 6 year period until the debt becomes statute barred again. Is that only if he writes to Abbey National (Santander?) or does it apply to the collection agencies too?
Thanks0 -
The provit letter is specifically drafted so as not to trigger a possible latent debt.0
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Fantastic, thank you so much. I thought that would be the case, but I like to check what I'm doing to be sure.
Your help is very much appreciated.
Thanks again.0 -
There is currently an upsurge of debt collectors chasing old, statute barred, or otherwise unenforceable debts from years gone by.
The PROVIT letter should reveal what this debt is they are chasing, you can then act accordingly, and put it to bed once and for all.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Abbey National ceased to exist as a brand 14 years ago!
This will be so clearly statute barred even Lowell or whoever have bought it won't be putting up much of a fight.
After 6 years of no acknowledgement (by payment or in writing) a debt becomes statute barred and stays that way.
The prove-it letter should establish whether this is your debt. It may not be.
You can then inform them that it's statute barred and you won't be paying.0 -
fatbelly said:Abbey National ceased to exist 14 years ago!
https://find-and-update.company-information.service.gov.uk/company/02294747
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I had a similar situation with Lowell's.
A debt that I knew wasn't mine.
I sent a prove it letter, which they acknowledged, and said they would investigate, but nothing since, other than a flurry of ignored "fishing" texts. Never did work out how they got my number?
They have now stopped too.
That was a few years ago now.How's it going, AKA, Nutwatch? - 12 month spends to date = 2.60% of current retirement "pot" (as at end May 2025)0 -
MDMD said:fatbelly said:Abbey National ceased to exist 14 years ago!
https://find-and-update.company-information.service.gov.uk/company/02294747I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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