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Widow's State Pension Enquiry to DWP

After watching one of Martin's ITV shows around October 2022 I wrote to DWP on behalf of my Mum and my Mother in Law. I typed up the letter for them, they signed it. 

My Dad died in 1997 at 54 and my Father in Law died 2006 at 61. 

Both will have paid in their full NI contributions. FIL was receiving a pension at the time but my Dad had not yet retired. 

I thought there would be a quick check somewhere online that I could enter their details, just to make sure that both my Mum and MIL were receiving the correct amounts of State Pension but it wasn't that simple and so I thought a letter might just be the best thing in this circumstance. 

I just wondered how long it takes for DWP to reply to them. Will they even contact them to confirm, if what they are receiving is correct?

They are not getting the same amounts at the moment and both worked part time whilst raising children. For this reason, I think that at least one of them is not receiving the correct amount. 

Does anyone have experience of writing to DWP about this subject and how long it took for a reply? 

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