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'Arrow Global'

This company is hounding me for payment of a debt that i do not owe!! I have asked them via e mail to tell what the debt is for and to whom is it owed. So far they have not told me. Now, they have passed the so called 'debt' to another company. What do i do??

Comments

  • EssexHebridean
    EssexHebridean Posts: 24,517 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    if they just email then you can simply ignore - they need to physically write to you to start the ball rolling I think.  If you do get something in writing, then I believe the "Prove It" letter will be your first port of call - you'll find it in one of the "sticky" threads at the top of the board. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
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  • sourcrates
    sourcrates Posts: 31,817 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    You should follow due process, as the Americans say.

    As above, if they ever bother to write to you, all else can be ignored by the way, emails/texts/calls, only letters need to be acknowledged, legally, then send the provit letter to them.

    They must provide evidence of liability when asked in writing.

    Arrow Global will own the debt, and they will have passed it to one of their tame satellite companies to collect it on their behalf.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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