Anything I can do or should I just give up?

xLuckyxAshxWinsx

For about 6 weeks I have not been able to enter any shoplogical comps as the verification emails on a particular day didn't arrive and it won't let me enter again until I verify the email (which obviously I can't do).

I know I'm not the only one but it hasn't affected everybody across the board, I have emailed 2 different contacts at shoplogical 3 times over the last 6 weeks asking if there is a way to 'reset' my account to see if I can start entering again but have received no response from either contact.

Is there anything else anyone can suggest as i'm now technically excluded from their comps or shall I just give up and forget them?

Thanks in advance

Ash xx

Marg2k8

If you have twitter perhaps try tweeting @shopological or if you are on FB try messaging on there?

mjm3346

Maybe try entering from a different e-mail address, perhaps try one from a different provider and if it works stop using the other one for that site - Gmail/outlook/yahoo are all free.

xLuckyxAshxWinsx

If you have twitter perhaps try tweeting @shopological or if you are on FB try messaging on there?

Just tweeted them Thank you Marg. Don't know why I didn't think of that.

Maybe try entering from a different e-mail address, perhaps try one from a different provider and if it works stop using the other one for that site - Gmail/outlook/yahoo are all free.

If the tweet doesn't work i'll try this thank you mjm

Marg2k8

Just had another thought. Is it possible that you have accidentally blocked them? Can you check your email to see who you have blocked?

xLuckyxAshxWinsx

Marg2k8 wrote: »

Just had another thought. Is it possible that you have accidentally blocked them? Can you check your email to see who you have blocked?

I don't think I've blocked anyone as it's my comping email but will check thanks xx

JamboDP

Did you always check your junk email, sometimes they occasionally go into my junk mail.

xLuckyxAshxWinsx

JamboDP wrote: »

Did you always check your junk email, sometimes they occasionally go into my junk mail.

Yep i've checked every folder in my mail they are lost in cyberspace

deb2112

I've exactly the same problem which started a few weeks ago for absolutely no obvious reason and hasn't changed since. I've also emailed the only contact shown on the site and received no reply. Every day I "enter" as normal hoping it will have sorted itself out but it never has. I don't do social media so can't contact them through Twitter myself unfortunately, as that seems like the best way to go.
I hope you get a reply from them and would really appreciate it if you could post any advice they give. I can't believe it is just the two of us out of however many thousands that enter!

xLuckyxAshxWinsx

deb2112 wrote: »

I've exactly the same problem which started a few weeks ago for absolutely no obvious reason and hasn't changed since. I've also emailed the only contact shown on the site and received no reply. Every day I "enter" as normal hoping it will have sorted itself out but it never has. I don't do social media so can't contact them through Twitter myself unfortunately, as that seems like the best way to go.
I hope you get a reply from them and would really appreciate it if you could post any advice they give. I can't believe it is just the two of us out of however many thousands that enter!

The response from twitter was check your junk folder. Which I already did. However this afternoon I have received an email with a link to re-enter and asked to click a link at the bottom if I got the verification email or not and it worked.

I will PM the address the email came from and see if they can help you direct xx