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Introducing Resolver.co.uk!

edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
58 replies 71.6K views
Former_MSE_MeganFormer_MSE_Megan
439 posts
I've been Money Tipped!
edited 30 November -1 at 1:00AM in Praise, Vent & Warnings
Hi everyone,

As you may have seen, we have teamed up with Resolver.co.uk - a free, online complaints tool. You can read more about it here.

Adding to our (very) long list of companies posting in the forum, we're really pleased to add Resolver.co.uk. James and Matt will be in the forum answering your questions about complaints (here's their profile) and providing help where they can.

If you have any questions for MSE or Resolver.co.uk, please leave them here, and extend a warm welcome to James and Matt! :)

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Replies

  • enfield_freddyenfield_freddy
    6.1K posts
    ✭✭✭✭
    cheers , clicked on that and went to my "specialist" topic , private parking companies


    http://www.resolver.co.uk/service_types/private-parking-tickets-complaints


    nice to see a listing of just 13 (out of maybe 200?)


    3 are debt collectors and one was shut down last year


    there might be 3833 companies listed , but how many are valid?
  • Resolver.co.ukResolver.co.uk Organisation Representatives - Private Messages may not be monitored
    7 posts
    Hi Enfield Freddy

    Let us know which ones need changing and we will get it done. If there are any issues as soon as we are alerted we update, and the same for if any email addresses are incorrect we get alerts to ensure they can be updated.

    We also add companies in as requested so when someone has an issue we research and see if we can add them.

    Hope this helps as we want to ensure it is right for everyone and the more eyes the better so please tell us as we are all ears.

    James
    Official Company Representative
    I am the official organisation representative of Resolver.co.uk. MSE has given permission for me to post. You can see my name on the organisations with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected]
  • enfield_freddyenfield_freddy
    6.1K posts
    ✭✭✭✭
    Hi Enfield Freddy

    Let us know which ones need changing and we will get it done. If there are any issues as soon as we are alerted we update, and the same for if any email addresses are incorrect we get alerts to ensure they can be updated.

    We also add companies in as requested so when someone has an issue we research and see if we can add them.

    Hope this helps as we want to ensure it is right for everyone and the more eyes the better so please tell us as we are all ears.

    James






    Roxburghe debt collectors




    closed down and lost there credit licence almost 12 mths ago , please check


    several others are simply debt collection weasels , that are not private parking companies .


    please check private parking forum and check out them.






    I have not checked other topic headings but suspect they are duplicated on them
  • Resolver.co.ukResolver.co.uk Organisation Representatives - Private Messages may not be monitored
    7 posts
    Just thought I'd post an official hello :hello: on behalf of myself and James and to say thank you to MSE Megan and the rest of the team for granting us our very own thread!

    As Megan said - any questions for us, please fire away and we will do our best to answer them.

    Many thanks, and here's hoping we can help out as many of you as possible.

    Matt
    Official Company Representative
    I am the official organisation representative of Resolver.co.uk. MSE has given permission for me to post. You can see my name on the organisations with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected]
  • hollydayshollydays Forumite
    19.8K posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    Just thought I'd post an official hello :hello: on behalf of myself and James and to say thank you to MSE Megan and the rest of the team for granting us our very own thread!

    As Megan said - any questions for us, please fire away and we will do our best to answer them.

    Many thanks, and here's hoping we can help out as many of you as possible.

    Matt

    I'd Just like to thank Enfield Freddy for pointing out your appalling error of including the notorious roxborough as a parking company.

    Not a good start.
    I'd like to ask how this error managed to occur?
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • MothballsWalletMothballsWallet Forumite
    15.4K posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ✭✭✭✭✭
    I second hollydays' question: do Resolver.co.uk actually do any research before they publish anything on their website?
    Always ask yourself one question: What would Gibbs do?

    I live in the UK City of Culture 2021
  • boneofoboneofo Forumite
    57 posts
    Ninth Anniversary 10 Posts Combo Breaker
    I used resolver up to the ombudsman stage who chucked my case out :-( They said it had noted complaints have been brought to them under different names and addresses which share similar traits and IP address and appear to be from a group of individuals colluding together.
    Bit of an brick wall!
  • Resolver.co.ukResolver.co.uk Organisation Representatives - Private Messages may not be monitored
    7 posts
    Hi Enfield Freddy and Hollydays,

    Sorry to take so long to get back on this, but I thought I'd give you an update: we are aware that Roxburgh had closed down, but have signposted the fact that the business is in administration.

    The contact address we use for any issues raised about Roxbrughe now goes straight to the administrators, as we'd rather provide some form of route to resolution for anybody who wishes to raise an issue with a defunct company wherever possible.

    On another note, by including a firm in Resolver we are not endorsing any of their business practices or forming any link or affiliation with them - all we aim to do is to provide a route for those looking to get redress for their issues.

    As James has said, if there are any issues you'd like us to look into please let us know and we'll do our best to sort it

    Best
    Matt
    Official Company Representative
    I am the official organisation representative of Resolver.co.uk. MSE has given permission for me to post. You can see my name on the organisations with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected]
  • edited 30 June 2015 at 1:12AM
    enfield_freddyenfield_freddy
    6.1K posts
    ✭✭✭✭
    edited 30 June 2015 at 1:12AM
    Hi Enfield Freddy and Hollydays,

    Sorry to take so long to get back on this, but I thought I'd give you an update: we are aware that Roxburgh had closed down, but have signposted the fact that the business is in administration.

    The contact address we use for any issues raised about Roxbrughe now goes straight to the administrators, as we'd rather provide some form of route to resolution for anybody who wishes to raise an issue with a defunct company wherever possible.

    On another note, by including a firm in Resolver we are not endorsing any of their business practices or forming any link or affiliation with them - all we aim to do is to provide a route for those looking to get redress for their issues.

    As James has said, if there are any issues you'd like us to look into please let us know and we'll do our best to sort it

    Best
    Matt


    zzps? or even ZZPS Ltd and Wright Hassall LLP


    now do some reading , and you will find the "famous" solicitor firm that roxbourge used was also closed down , guess who bought them , when they lost there licence , a messers Wright Hassall LLP

    re trading under a new name , with the same bosses , after having there licence revoked , try helping "joe public" ,


    stinks "dunnit"
  • enfield_freddyenfield_freddy
    6.1K posts
    ✭✭✭✭
    do you actually know that "pcs" (parking collection services) is the same company as DR+ (dept decovery plus) and zenith debt collection?
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