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CCA's and Bank O/D's

Hi All,

I recently requested a CCA for an old overdraft and have been sent statements but no actual agreement that I have signed.

Have the DCA given enough info or is a signed agreement required for an O/D?

Also, My request was taken verbally rather than me requesting it in writing, Is this acceptable or should I have submitted it in writing? as the same DCA is dealing with another account and cannot provide a CCA so am I still covered by the same regulations as someone who requested a CCA in writing?

All the best
AGDCFF

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