Phone debt

Fajita_face

My mother is terminally ill and has been in a lot of debt in the past. She has been called today by her old mobile phone company (not sure if I am allowed to say their name) and told that she still owes £750 for a phone contract that she took out for a friend (unwise I know). Her friend has refused to pay and so it falls on her.

The women on the phone is dictating that she pay £80 a month which she simply cannot afford now that she is too sick to work.

She also said that if my mum does not call her back within 5 days she will put her number on to an automated calling system which will call her twice a day until she responds?!

What I need to know is can she dictate how much she pays back? She lives in rented accommodation and has no money to her name. The only possession she owns is a tv.

I could really do with some help or advice in how to approach this one as my mum really could do without the stress.

Thanks in advance.

brokeinlondon

i don't know much about this stuff but no, they can't dictate what she should pay them.

fatbelly

Get her a phone that does call blocking. £30 well spent.

Find out what other debts she has and post again - might be useful for the pair of you to work on a SoA