Creidt scores - I don't understand!

Firstly apologies if this is not the correct board but I am currently looking for a mortgage and posted a few days ago about being refused by Halifax (our current lender) for a homemover mortgage.

Since being refused I have checked out my credit score with all three credit reference agencies and all vary so much I don't know who to believe:confused:

Experian say 772, Equifax 367, and Callcredit 1352. Halifax say they use Equifax.

Can anyone shed any light on how this works cos I really don't get it, according to Callcredit my rating is 5* but with Equifax only "fair"? Seeing IFA on Friday so hope to get mortgage thing sorted out.

Thanks :A

Angela

Comments

  • CLAPTON
    CLAPTON Posts: 41,865 Forumite
    10,000 Posts Combo Breaker
    you need to actually look at your credit records and see whats on them..ignore credit scores.
  • Shambler
    Shambler Posts: 767 Forumite
    I don't know about callcredit but with https://www.checkmyfile.com/default.asp you can pay a little extra and get a more detailed credit history which should show you where the problem is.

    Either that or approach Equifax directly and get a detailed report from them, until you know exactly why they are giving you a low credit rating you can't begin to dispute it and get the decision turned around.
  • herbiesjp
    herbiesjp Posts: 8,499 Forumite
    Please note that sometimes the credit reference agencies will hold different information. That could be impacting on your credit score between the agencies
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    And also bear in mind that the scores you can get from the agencies aren't definitive - they're only a guide. Lenders calculate their own scores, which often include info the CRAs don't have, such as job, salary etc. They may also have more detailed information about you if you've been a customer before.

    I suggest you take CLAPTON's advice, find out which CRA Halifax used and check your credit report with this agency. You could also try asking the Halifax for a more detailed explanation of their decision to refuse your application.
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
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