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Credit file clean up-Barclaycard

Been discharged 3 years-managed to get credit ref file fairly tidy.

Only exception is barclaycard where discharge date remains incorrect and they are not showing it as satisfied or part sat.

have written before-but think its falling on deaf ears or i am communicationg to wrong address.

Have tried to research myself for correct address-shows as barclaycard loans at clydesdale bank.
have a feeling that may be wrong.

Can anyone kindly advise the specific and correct address for the data controller for BARCLAYCARD.

many thanks and apologies where this probably duplicates similar postings

(anyone else had similar difficulties with barclaycard on this matter )
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Comments

  • IF
    IF Posts: 34,349 Forumite
    10,000 Posts Combo Breaker
    Hi Marc, don't forget to send by recorded delivery.

    Data Controller: CLYDESDALE FINANCIAL SERVICES LIMITED

    Address:
    1 CHURCHILL PLACE
    LONDON
    E14 5HP


    Best wishes
    If...x
    "If wishes were horses, then beggars would ride"
  • marc3
    marc3 Posts: 316 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Cheers.

    Maybe i was just doubting the info;as it seems a bit odd sending Barclaycard stuff to cldesdale bank ,and on the gov info site-it says clydesdale is for barclarycard loans-not credit card,and had a few doubts about accuracy of the info.

    i'll send it there though just the same
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    I have a feeling that is the case now, as CFS has been re-branded as Barclays Partner Finance and doesn't do the "cards".

    The address here might be more appropriate for current DPA issues?

    http://www.barclaycard.co.uk/personal/privacy-policy

    Barclaycard
    1234 Pavilion Drive
    Northampton
    NN4 7SG
    United Kingdom

    I would also be tempted to send a copy to any/all email addresses you can find for the company CEO/complaints/compliance department.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • IF
    IF Posts: 34,349 Forumite
    10,000 Posts Combo Breaker
    Ooops sorry Marc, thanks Fermi :beer:
    "If wishes were horses, then beggars would ride"
  • droiderm
    droiderm Posts: 778 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    I have recently sent 6 clean up letters, 5 at the beginning of September and I received a response for 4 of them.

    I didn't receive a response from Egg. I actually think I sent it to Citigroup for some reason, I don't remember why?!!

    So, should it actually go to Clysedale now?
  • droiderm
    droiderm Posts: 778 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    Or should it be these lot?

    If your card was closed before November 2011 or was not transferred to Barclaycard, please contact Canada Square Operations (formerly known as Egg Banking plc) at the following address:
    Canada Square Operations
    PO Box 4903
    Worthing
    BN99 3AR
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    droiderm wrote: »
    I didn't receive a response from Egg. I actually think I sent it to Citigroup for some reason, I don't remember why?!!

    At one point I think Egg was sold to Citigroup, so that is probably why.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Well, on your credit report who is it listed as?

    No matter who to or when it was sold, the company it is listed under on your report is the one that is responsible for changing the record. Assuming they still exist.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • droiderm
    droiderm Posts: 778 Forumite
    Seventh Anniversary 500 Posts Combo Breaker
    Its down as Egg Banking PLC. I can see they have been with CitiGroup or Barclaycard (if it was closed after 2011 sometime).

    The account was defaulted in 2007.

    It does seem to me that they are now Canada Square Operations? But they seem to deal with PPI claims for "old egg loans/cards" and not sure if they have a concept of a Data Controller?

    Thanks for your help.
  • mazman83
    mazman83 Posts: 250 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I sent my letter for both Barclaycard and Egg credit card to

    Barclaycard
    1234 Pavilion Drive
    Northampton
    NN4 7SG
    United Kingdom

    I got a response back and they updated the cra's.
    BSC Member 351
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