[CLOSED] Samsung 28'' Pure Flat Widescreen With Integrated Freeview TV + Cabinet £33

izzy_flint

ben500 wrote:

I think quality control went something like this.

Nigel and Mike at ebuyer qc center

Nigel: Hey Mike look at this 28" screen for £28 that can't be right! should we pull it?

Mike: Nah f**k em they docked me fifteen minutes last week for having a fag!

Lets see how stressed they get before they wan't a fag!

ROFPSML.....:D can just picture that

shrek101

1.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance

I got an order confirmation (included payment) followed by Order Acknowledgement. Are they now not in breach of there own terms and conditions.

amit_1

where do v stand lets send letter and e-mails telling them we will inform tradeing standards+watchdog+ court for fraud for taking our money in the st place

sikes

they did not implement T&C 2.3 as the say they would

"If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order"

we were never given the option of reconfirming our order

therefore surely section 2.3 of their t&c is now void and thus have no leg to stand on,

ben500

shrek101 wrote:

1.3 By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance

I got an order confirmation (included payment) followed by Order Acknowledgement. Are they now not in breach of there own terms and conditions.

Yup, but unfortunately like Mike they don't give a flying f**k!

ROCKINGHAM

Yes how do I respond - it just a reply to the email they have sent or do I have to do an enote or something.

shrek101

I sent them this

Many thanks to your email. I will seek clarification of your terms and
conditions at a later date. However I draw to your attention that to
my knowledge you are in breach of your own terms and conditions.

1.3 By way of clarification, an acknowledgement of your order will be
sent to you via e-mail when you place your order, but acceptance of
your offer to buy the goods will not take place until after your
payment is taken and you receive your acceptance

I received an order confirmation (included payment) followed by Order
Acknowledgement.

I now clarify if you broke the contract or where indeed where the
law defines when a contract is legally binding.

iyiarz

Interesting read:
http://www.lctjournal.washington.edu/Vol1/a002groebner.html

<4> The Internet, with information spreading quickly, can compound the harm. Shopping “bots”5 like MySimon.com and Shopping.com, combined with chat rooms, emails, and bulletin boards, rapidly circulate news concerning good deals. This can result in a flood of orders and thousands of sales being processed before the retailer is able to recognize and correct the mistake. For example, in late 2001, Kodak offered a £329 digital camera for £100.6 At the time, legal experts argued that Kodak’s automatic confirmation email formed legally binding contracts,7 and in the end, the company decided to honor the sales. The incident caused Kodak to suffer a loss of more than £2 million.8 In another instance, Buy.com agreed to a $575,000 settlement after 7,000 customers sued the company after it refused to honor their orders for a $164 Hitachi monitor, mistakenly marked down from $588.9 Fortunately, companies can implement inexpensive measures to protect against this type of loss.

P.S, did anyone actually agree to the Terms and Conditions ?
I don't remember clicking a button or ticking a box

Johntea

How many people have got on to Watchdog?

If they feature the story on Tuesday then that will lose eBuyer a few sales

ROCKINGHAM

sikes wrote:

they did not implement T&C 2.3 as the say they would

"If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order"

we were never given the option of reconfirming our order

therefore surely section 2.3 of their t&c is now void and thus have no leg to stand on,

Thats correct and don't forget the Order is only part of the Contract so they cannot alter the Contract after the it has taken place.