Bad wedding photo's

PinkLipgloss

MrsVS wrote: »

Thanks Lipgloss. My hubby has already made a better job using basic photoshop. Theres no blurry pics. Theyre just amateur & basic (not edited) & some total random ones thrown in which you just wouldn't want or expect in a wedding album. Its not so much that that bothers me though. Its what he missed, what we cant get back that upsets me the most.
It doesn't say on his website if he's a member of a professional organisation so I doubt it.
Thanks for your advice though & maybe when we have enough decent pics to make up the photobook, I will be happy with them. I just won't have the ones he missed.

No probs. It's really unfortunate that the photographer missed shots that you specifically requested.

Although Jessops photo books can be a little more expensive than other companies (such as Tesco and the likes) I don't think they can be beaten for quality. I am in no way associated with them other than being a regular customer for years after being recommended to them by professional photographer friend.

I'd advise you to sign up for their email newsletters as I often get discount codes/promotions emails from them.

AnnaV

Hello, I'm an amateur photographer but go on a forum called Talk Photography that lots of pros go on, they might have some ideas for you.

Sambucus_Nigra

MrsVS wrote: »

I don't mean to sound rude at all but is this a trick question?
Personally I don't want anything other than the photo's he missed but that isn't going to happen.
So I feel we deserve at least some of our money back.
Afterall, we paid him £600 for fully edited photo's & we didn't get that.
We had an agreement (which was via email so have proof) of photo's that I defintately asked him to take & he didn't.
We paid for a professional photographer & we got amateur photo's from him after we trusted him to capture our special moments on our wedding day.
I'm having sleepless nights over this as it's just going round & round in my head, not knowing what to do.
This was so so so important to us & he ruined it.

It's not a trick question, it's the start of the negotiation.

Take the stuff you've had and your contract, go visit him and start negotiating with him. Point out the flaws in each pic, and all the stuff that was missing from his promises.

Sometimes, you just have to let it go. Every wedding I've been to recently - I've taken photos that captured the informal stuff; if at the very least you get him to give you good copies of the formal stuff then it's a bonus. If he doesn't give you that, then you may need to file a small claims on him. Or ask him for the same percentage £ back as the percentage of the photos that are not acceptable [so if 100 out of the 150 are crap, you want 2/3 of your money back].

roses

Can you go to CAB to get them to help write him a letter? I assume you've paid in full?

MrsVS

Sambucus_Nigra wrote: »

It's not a trick question, it's the start of the negotiation.

Take the stuff you've had and your contract, go visit him and start negotiating with him. Point out the flaws in each pic, and all the stuff that was missing from his promises.

Sometimes, you just have to let it go. Every wedding I've been to recently - I've taken photos that captured the informal stuff; if at the very least you get him to give you good copies of the formal stuff then it's a bonus. If he doesn't give you that, then you may need to file a small claims on him. Or ask him for the same percentage £ back as the percentage of the photos that are not acceptable [so if 100 out of the 150 are crap, you want 2/3 of your money back].

Thank you, I know I've got to do that if I want this sorting out & I do need to say something as it is genuinely stressing me out but I just can't bear the thought of having to come face to face with him.
The outdoor ones of me & hubby are beautiful but there aren't many of them & the rest is filled with rubbish pointless unedited crap & not of the things we asked for.
Thanks so much for your advice. Will see if I can pluck up the courage or just send the hubby when he's home at the weekend! lol.

MrsVS

roses wrote: »

Can you go to CAB to get them to help write him a letter? I assume you've paid in full?

Thank you. Yes paid in full 2 weeks before the wedding. Never thought about CAB. Maybe I'll give them a ring & see what they say.

Mumto2

Good luck to you.
I had a similar problem at my wedding (nearly 10 years ago), the photographer had problems with the flash, so we had to have the photo's taken from a different angle (with cafe, passersby and BMX rider in the background). Found out afterwards he hadn't taken one of me with bridesmaids or with my dad (both requested) and quite a few other issues.
I really felt that I didn't want to complain as I didnt' want to look at my wedding album in years to come and remember the arguing etc, however my parents did complain (they were paying). We were offered a reconstruction (?), but I declined - I couldn't imagine creating that magic again and would have felt like I was in fancy dress 6 wks after the event. I really felt like I looked beautiful in the photo's from the day and can't imagine lookign like that again!
What I'm trying to say is, that now when I look back at my photo's I'm happy with them and just use them as a reminder of a lovely day.

MrsVS

Mumto2 wrote: »

Good luck to you.
I had a similar problem at my wedding (nearly 10 years ago), the photographer had problems with the flash, so we had to have the photo's taken from a different angle (with cafe, passersby and BMX rider in the background). Found out afterwards he hadn't taken one of me with bridesmaids or with my dad (both requested) and quite a few other issues.
I really felt that I didn't want to complain as I didnt' want to look at my wedding album in years to come and remember the arguing etc, however my parents did complain (they were paying). We were offered a reconstruction (?), but I declined - I couldn't imagine creating that magic again and would have felt like I was in fancy dress 6 wks after the event. I really felt like I looked beautiful in the photo's from the day and can't imagine lookign like that again!
What I'm trying to say is, that now when I look back at my photo's I'm happy with them and just use them as a reminder of a lovely day.

Thank u, thats a nice way to look at it.
Part of me wants to ask for some of our money back as it was a lot of money & they so aren't worth that much! But as you say, you can't reconstruct that magic ever again.
We thoroughly enjoyed our beautiful day & are so happy, which is the main thing.
I personally just want to write him an email or letter telling him how disgusted & upset I am with him & just leave it at that but everybody else keeps telling me I should demand some compensation, which I do agree with them but like you, I don't want to look back at our album & remember being in floods of tears in front of the shoddy photographer.

floss2

Have you spoken to Trading Standards about your experience? Look on your local Council's website for their number.

sandraann

I'm a N Ireland based wedding photographer and it's pretty shocking that your photographer didn't have insurance. He really was taking a risk and it really doesn't bode well for his overall professionalism.It's interesting that you say some of the photos are beautiful and it makes me wonder if he could retrieve some more photos for you.I think you should meet with him, stay calm and ask for more photos.