Strange reply from Next asking for signed credit agreement on existing account (DMP)

Chillimonster

Next have agreed to reduced payments with Payplan, but yesterday we received two 'letters' from them in the post (same envelope)

The first one says that they have agreed to the reduced payments, but to enable them to 'process' the reduced payment we needed to sign the reduced payment agreement. Once received the account will be amended to reflect the reduced payment. The paperwork only mentions 3 reduced payments with no mention of a continuous agreement.

The other one is a 'credit agreement' ( a poor a5 photocopy), that needs name, customer number, address and a signature.

Now i'm suspicious of the motives of Next in this case (mainy due to this site and the way that creditors get your signatures) - am i right to be.

Its my understanding that the credit agreement would have (should have) been signed when the account was set up so this additional signed copy would be irrelevant?

Any thoughts from you helpful people out there?

Chilli :-)

pure_dead_dopey

Morning Chilli (good name for the weather!)

I certainly wouldn't be signing anything for Next. If you are on a DMP with payplan, they will be getting their money, there is no requirement for you to sign another agreement. Anyway, they should be dealing with Payplan not you, I would just ignore their letter and carry on with your DMP.

Good luck

fermi

There is no need to sign any "new" agreement in order for them to accept DMP payments from PayPlan.

It sounds very much as if they are trying to get you to sign a new agreement because they know that they did not get you to sign one originally, or don't have a copy of it any longer if you did.

Chillimonster

pure_dead_dopey wrote: »

Morning Chilli (good name for the weather!)

I certainly wouldn't be signing anything for Next. If you are on a DMP with payplan, they will be getting their money, there is no requirement for you to sign another agreement. Anyway, they should be dealing with Payplan not you, I would just ignore their letter and carry on with your DMP.

Good luck

My thoughts exactly.

fermi wrote: »

There is no need to sign any "new" agreement in order for them to accept DMP payments from PayPlan.

It sounds very much as if they are trying to get you to sign a new agreement because they know that they did not get you to sign one originally, or don't have a copy of it any longer if you did.

I suspect they do not have the agreement, so may request a copy of it just for my records, especially as the one they sent is a poor copy on A5

cycloneuk

I don't owe anything to Next but when i set my account up they sent a little yellow credit agreement to sign, i never bothered to return it but was still able to order from them and they havn't asked for it since.

Wanna_B_Debt_Free_Free

Hi Chilli, I also had this from Next a couple of months ago. I contacted PP who advised me not to sign it. I then received a letter a couple of weeks later stating that reduced payments had been agreed at a £1 per month. They were and still are getting more than that anyway!?

Cheers Wanna B

Chillimonster

Wanna_B_Debt_Free_Free wrote: »

Hi Chilli, I also had this from Next a couple of months ago. I contacted PP who advised me not to sign it. I then received a letter a couple of weeks later stating that reduced payments had been agreed at a £1 per month. They were and still are getting more than that anyway!?

Cheers Wanna B

Thanks for that - Have let PayPlan know, just waiting on an answer.

chuckley

probs to forge ur signature on sumthing. Capital One tried that with me.