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PPI's and DMP
For two years I have had a DMP in place with CCCS to pay off a Lloyds TSB Loan, overdraft and Credit Card. The credit card is now paid off. Periodically Lloyds harass me by telephone, day after day, at all hours. They have lied, telling me CCCS is not making payments, which I know to be untrue. I am now logging each call for Trading Standards and have informed each caller of this. The one I spoke to this morning then put the phone down!
After reading some of the posts on PPI's I went back to look over my Loan Agreements. It was a Non-cancellable LTSB Select Loan and according to the paperwork, the loan protection was optional. I was not specifically told that, and now after reading the agreement I feel like an idiot as I signed it without reading it first, trusting the integrity of the loans officer.
When my finances first started to fail, due to the strength of the £ against the $ I asked if the loan repayment could be reduced and paid over a longer period, the answer was 'NO' and during a particularly difficult month I asked if they would allow me to miss a month, the answer to that was 'Only if you pay two payments the following month.' (That would have been 2/3 rds of my income.) In desperation I called their head office in Brighton and was advised by a more sympathetic member of staff to contact CCCS immediately.
Is it now too late to do anything about the PPI?
On another note:
I recently sent some very important paperwork to CCCS via recorded delivery and having heard nothing back after two weeks, I telephoned them. I was informed they had received it but they were very busy and had not dealt with it at all, and that telephone calls take priority over mail. The teenager I spoke to then proceeded to tell me I should consider taking bankruptcy, she seemed positively fixated on it!! If you have urgent business with them, don't rely on the mail, telephone.
After reading some of the posts on PPI's I went back to look over my Loan Agreements. It was a Non-cancellable LTSB Select Loan and according to the paperwork, the loan protection was optional. I was not specifically told that, and now after reading the agreement I feel like an idiot as I signed it without reading it first, trusting the integrity of the loans officer.
When my finances first started to fail, due to the strength of the £ against the $ I asked if the loan repayment could be reduced and paid over a longer period, the answer was 'NO' and during a particularly difficult month I asked if they would allow me to miss a month, the answer to that was 'Only if you pay two payments the following month.' (That would have been 2/3 rds of my income.) In desperation I called their head office in Brighton and was advised by a more sympathetic member of staff to contact CCCS immediately.
Is it now too late to do anything about the PPI?
On another note:
I recently sent some very important paperwork to CCCS via recorded delivery and having heard nothing back after two weeks, I telephoned them. I was informed they had received it but they were very busy and had not dealt with it at all, and that telephone calls take priority over mail. The teenager I spoke to then proceeded to tell me I should consider taking bankruptcy, she seemed positively fixated on it!! If you have urgent business with them, don't rely on the mail, telephone.
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HELP! Is there no one here who can answer my question about the PPI?0
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