Help, I've lost my dooyoo voucher

loulou1980_2

Hi guys, I requested an Amazon voucher from Dooyoo a coupla weeks back and didn't think I'd received it. I contacted Dooyoo a couple of days ago to check if they'd sent it and they've responded today with an e-mail saying that they sent it to me on the 27th March. I guess I must have deleted it accidentally and it's gone for good now. They said on the e-mail that I should contact Amazon directly with my order number, but I'm really not sure how to go about this? If anyone could help I'd be very grateful!

Lou xx

unimaginative_one

loulou1980 wrote: »

Hi guys, I requested an Amazon voucher from Dooyoo a coupla weeks back and didn't think I'd received it. I contacted Dooyoo a couple of days ago to check if they'd sent it and they've responded today with an e-mail saying that they sent it to me on the 27th March. I guess I must have deleted it accidentally and it's gone for good now. They said on the e-mail that I should contact Amazon directly with my order number, but I'm really not sure how to go about this? If anyone could help I'd be very grateful!

Lou xx

Just email Amazon on the 'contact us' section and explain you've deleted your email containing an amazon voucher and let them know the order number Dooyoo have given you. They'll confirm you haven't redeemed the original voucher and send another. I've had to do this before and it only took a day or two. Have you cehcked the email isn't still in your deleted emails in which case you could rescue it.