Who's coffee machine has/hasn't turned up?

Rab19

I phoned them on Friday & they said letters were being sent out this week, stating due to a recall, they are delaying sending them out!

I didn't realise it was still going though???

Rab x x

princessmoneysaver

I got mine really quick but not had the mugs yet, are we still getting these?

nairny54

Hi, when i emailed them i asked about the mugs and they emailed me back saying that cups are not included in the prize, just the machine and coffee. It doesn't actually say on the description of prize any cups or mugs.

dazcouz

I won a hand blender a few weeks ago that hasn't yet turned up, I'll start chasing if I hear nothing in the next fortnight

ThinkingOfLinking

I didn't know they were offering a hand blender in this competition? I thought it was hampers, coffee machines and one person would win the USA holiday?

cg1982

im awaiting a hamper

stacey89

well hopefully we will get a letter this week then

s0ulassassin

princessmoneysaver wrote: »

I got mine really quick but not had the mugs yet, are we still getting these?

I was under the impression that the people who won the coffee machine also would receive the x6 mugs and when i contacted BP they were fobbing me off with the below reply.

[FONT=&quot]Thank you for your email,[/FONT]

[FONT=&quot]I have attached the winning email that is sent to customers who have won a coffee machine and coffee. As you can see unfortunately is does not state 6x coffee mugs.[/FONT]

[FONT=&quot]Coffee mugs where never mentioned in this particular Sip to Win promotion.[/FONT]


So i have put a complaint in to the ASA who are still looking into it. I stated clearly that on the winning screen it does state x6 mugs included as i included a screenshot of the winning page in the complaint e-mail i sent.

Watch this space............;)

Julieforde

I won in March still not recived hamper

stacey89

Anyone had this supposed letter then or has anyones turned up???