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Water bills

Archives for August 2019

Village Sewer
Our village has about 10 houses all built before 1900 and all are connected to a sewer which drains to a fairly old (c.1930s) septic tank (which probably then drains into the river). United Utilities are our local water and sewage provider but say they have no record of our sewer so it is not their responsibiliy. However I…
Essex & Suffolk water got my meter reading wrong!
I was I Paris last week and got an email from Essex and Suffolk about my water bill. £140 pcm!!! My family has 2 adults and one 2-yeae old, that's it. Last year the bill hiked to £70, I knew it's was because of extension work we carried out. But regular use in Feb-Aug period has no way caused £140 pcm. For the first time…
I want to challenge my water bill!
I have recently discovered that I pay way more for my unmetered water supply than similar properties in my street. Severn Trent say they will repay overcharges on bills however on Live Chat I was told that no two properties are the same so I cannot be overcharged. I beg to differ as I'n on an estate of identical houses all…
Water meter installed after house move
Hi I have recently moved house by way of a mutual council house swap,(basically down sized from a 3 bed to a 2 bed house). So I have done the usual utility moves, gas,electric & water, my water supplier is Wessex water who closed my old account at my old address and sent a letter to my new home saying due to a Government…
Single Person Discount
Are there any Water Companies that provide a single person discount at all? I'm only aware of Council Tax so far.
Blocked rainwater drain
Hi MSE-ers, not specifically money related, just after advice/opinions! We live in a city in a mid-terrace house on a street with about 100 houses on each side. Running underground parallel to the houses a little way down the yard is a rainwater drain, with a small grate in our yard to collect the rainwater (I assume other…
Water bill. Excessive info required to change name on bill following bereavement ?
Welsh Water (Dwr Cymru) have supplied my parents home for many years, the account was in my father’s name and the 2019/20 bill was paid in full. Following his recent death my brother (we are both executors of the Will) advised them that the account should now be in our mother’s name. I telephoned them when my mother…
Contacted water company when I moved in, they couldn't find my address.. Now chasing arrears....
6Back in March I moved to a new apartment. The letting agency said I'll receive a letter in the next week or so from the water supplier to set up payment. After a week there was nothing, so I rang them directly. The lady on the other end couldn't find my property listed at all (an apartment), but she told me to leave it…
Anglian Water 10 year overcharge?
Good morning, Please can I have some advice/guidance with regard to a situation I have with Anglian Water? I recently received a letter from Anglian Water alerting me to the fact that my water usage had increased and my monthly direct debit bill was to be increased from £85 to £142/month. My next action was to discuss this…
£1600 refund for internal water leak allowance
After getting an astronomical estimated water bill for the coming year from my water company I rang them to say it couldn’t be right. I was asked if I had dual flush toilets, of which I have one upstairs and one downstairs. I was asked to take a meter reading before I went to bed, not use any water and check it again in…
Water bill help why so high?.
Hi please help my water is extremely high. In 2017 from 26/06/2017 to 14/12/2017 it says previous 96 and current for 14/02/2017 306 for the 6 month it's said I used 211m2 211,000 liters. This year my bill was low around 220 I enquired and they said that I didn't have a my meter read since 2017. They came back with a bill…

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Water bills

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