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  • FIRST POST
    • happysaz133
    • By happysaz133 3rd Oct 17, 11:41 AM
    • 854Posts
    • 14,231Thanks
    happysaz133
    Regina Blitz BBQ winners?
    • #1
    • 3rd Oct 17, 11:41 AM
    Regina Blitz BBQ winners? 3rd Oct 17 at 11:41 AM
    I entered this comp - http://forums.moneysavingexpert.com/showthread.php?t=5678947&highlight=regina

    I entered it, and won a BBQ hamper, according to the prize list there was 104 of those to give away, as well as lots of small prizes (tongs, aprons etc) and a few much larger prizes. When I won I took a photo of the screen and it said someone would be in touch within 7 days to arrange delivery of my prize.

    There were lots of winners, and everyone seemed to be assuming it was a glitch because a lot were winning. This was the 21st of September now so I think I've waited quite patiently! However most of the winners on the group have been contacted by phone and email, and I have not Did anyone else on here win?

    Do you think its worth contacting them to ask why some winners have had their prize honoured and not others? From what I could see there's 3 of us who haven't had any contact...or should I wait a bit longer and see what happens? It was a really good hamper for what its worth, had quite a lot of bits in it!
    I just enter and forget...hoping to win something!
Page 1
    • Marg2k8
    • By Marg2k8 3rd Oct 17, 1:06 PM
    • 4,291 Posts
    • 158,413 Thanks
    Marg2k8
    • #2
    • 3rd Oct 17, 1:06 PM
    • #2
    • 3rd Oct 17, 1:06 PM
    I would ask. Be polite, but no harm in asking.

    • emiai
    • By emiai 3rd Oct 17, 1:08 PM
    • 1,203 Posts
    • 24,453 Thanks
    emiai
    • #3
    • 3rd Oct 17, 1:08 PM
    • #3
    • 3rd Oct 17, 1:08 PM
    I didn't win anything - and was only able to enter once.
    I did hear of people winning multiple BBQs though.
    I hope you get your prizes
    Sending love and luck!
    • One-Eye
    • By One-Eye 3rd Oct 17, 1:50 PM
    • 39,638 Posts
    • 6,239,444 Thanks
    One-Eye
    • #4
    • 3rd Oct 17, 1:50 PM
    • #4
    • 3rd Oct 17, 1:50 PM
    Do you think its worth contacting them to ask why some winners have had their prize honoured and not others?
    Originally posted by happysaz133
    No - it's the wrong question - it doesn't really matter to you what has happened to other winners. They might answer your question and you haven't made any progress.

    You should contact them asking them to expedite delivery of your prize, and to let you know when it will be delivered. Ask for a reply within 7 days.

    When contacting companies be polite but assertive, and whenever possible, tell them exactly what you want them to do to resolve the issue.
    • happysaz133
    • By happysaz133 4th Oct 17, 11:04 AM
    • 854 Posts
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    happysaz133
    • #5
    • 4th Oct 17, 11:04 AM
    • #5
    • 4th Oct 17, 11:04 AM
    Thanks One-Eye! I am not very good at this

    I have emailed their customer team. However its come back as 'Undeliverable'.

    They don't have a Facebook page I can see, or a Twitter.
    Last edited by happysaz133; 04-10-2017 at 11:11 AM.
    I just enter and forget...hoping to win something!
    • mjm3346
    • By mjm3346 4th Oct 17, 11:11 AM
    • 35,519 Posts
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    mjm3346
    • #6
    • 4th Oct 17, 11:11 AM
    • #6
    • 4th Oct 17, 11:11 AM
    Have you checked the winners list? They only have first names but it would be a good start if you were on there and make it more likely there is just a delay in contact rather than them saying the "win" message was in error

    http://www.reginablitzbbq.com/
    • mjm3346
    • By mjm3346 4th Oct 17, 11:13 AM
    • 35,519 Posts
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    mjm3346
    • #7
    • 4th Oct 17, 11:13 AM
    • #7
    • 4th Oct 17, 11:13 AM
    Contact details for the company are on this page

    http://life-at-home.com/household/contact


    Also a freephone number on the product 0800 0859687

    (It's for "feedback regarding our products" but they might be able put you in touch with someone who can deal with it)
    Last edited by mjm3346; 04-10-2017 at 11:15 AM.
    • happysaz133
    • By happysaz133 4th Oct 17, 11:14 AM
    • 854 Posts
    • 14,231 Thanks
    happysaz133
    • #8
    • 4th Oct 17, 11:14 AM
    • #8
    • 4th Oct 17, 11:14 AM
    Oh sorry to sound thick, where is the winners list? I don't see it.
    I just enter and forget...hoping to win something!
    • happysaz133
    • By happysaz133 4th Oct 17, 11:15 AM
    • 854 Posts
    • 14,231 Thanks
    happysaz133
    • #9
    • 4th Oct 17, 11:15 AM
    • #9
    • 4th Oct 17, 11:15 AM
    Contact details for the company are on this page

    http://life-at-home.com/household/contact
    Originally posted by mjm3346
    You did so much better than I did! I couldn't find that website at all. Thank you!
    I just enter and forget...hoping to win something!
    • mjm3346
    • By mjm3346 4th Oct 17, 11:19 AM
    • 35,519 Posts
    • 233,472 Thanks
    mjm3346
    Oh sorry to sound thick, where is the winners list? I don't see it.
    Originally posted by happysaz133

    http://www.reginablitzbbq.com/

    All the winners are listed by prize on that page, scroll down slightly to get to the hampers
    • happysaz133
    • By happysaz133 4th Oct 17, 11:34 AM
    • 854 Posts
    • 14,231 Thanks
    happysaz133
    I get nothing on that page except the message 'Congratulations you have won a BBQ hamper.' and the message about being contacted within 7 days. There's no option to scroll.

    Bizarre!

    Anyway, thanks for your help I have contacted a different email from the website you gave me so hopefully they will get back to me. This email hasn't come back as undeliverable which is a start!
    I just enter and forget...hoping to win something!
    • happysaz133
    • By happysaz133 4th Oct 17, 11:37 AM
    • 854 Posts
    • 14,231 Thanks
    happysaz133
    Right...very odd. I am on here on PC, so I thought I would try opening your link on my phone. And now I can see the names list on there!

    There is a Kathleen...which I don't think it a overly common name so fingers crossed it might just be me!
    I just enter and forget...hoping to win something!
    • mjm3346
    • By mjm3346 4th Oct 17, 11:45 AM
    • 35,519 Posts
    • 233,472 Thanks
    mjm3346
    Right...very odd. I am on here on PC, so I thought I would try opening your link on my phone. And now I can see the names list on there!

    There is a Kathleen...which I don't think it a overly common name so fingers crossed it might just be me!
    Originally posted by happysaz133
    They must have "cookied" you as a winner which is even better than being on the list, on the list as well is just additional confirmation.


    (I edited the contact details to add a phone number)
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