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Not allowed to upgrade train ticket
Commandante
Posts: 53 Forumite
Hello!
Last week I was returning from a business meeting on a Brighton to London train. I had a standard ticket but the carriage I was in had a screaming baby and annoying kids, so I decided to go into the first class section and upgrade.
When the ticket inspector came round and I asked to upgrade he refused to let me, and fined me for sitting in the wrong area.
Surely this isn't fair? Aren't you allowed to upgrade on the train itself??
Last week I was returning from a business meeting on a Brighton to London train. I had a standard ticket but the carriage I was in had a screaming baby and annoying kids, so I decided to go into the first class section and upgrade.
When the ticket inspector came round and I asked to upgrade he refused to let me, and fined me for sitting in the wrong area.
Surely this isn't fair? Aren't you allowed to upgrade on the train itself??
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Comments
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So you were already sitting in the First Class section with a Standard Class ticket when the ticket inspector caught you?
I can see why the ticket inspector acted in the manner he did, can't you?
You might like to read what National Rail Enquiries has to say on Upgrade to First Class.
An extract...You can upgrade your ticket to First Class at any time before you board the train. Please be aware that buying a ticket on the train when you had the opportunity to buy beforehand may leave you liable to a Penalty Fare.0 -
First you want a full deposit back despite cancelling, now you plonk yourself wherever you want on a train and take exception when fined?
You need a reality check in all honesty. One of the two threads, fair enough. But both? You're either trolling, or on a magical cloud over cuckoo-land.
Next week - "I got caught by the Police for having no insurance, and they wouldn't let me buy it at the roadside. Can they do this??"0 -
So you only decided to aks to upgrade AFTER you got caught.
Give over...............make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
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To be fair to the OP, it is not clear cut as many operators allow upgrades on board with no penalty (e.g. FGW and I think Virgin) whilst others will penalty fare or prosecute for trying to.
Basic rule is, if it's a suburban service, and especially one with no guard, then you can't; if it's an intercity service then you probably can but best ask the guard before plonking yourself in first.0 -
The signs in the first class area on Southern trains are pretty clear that you need to buy a first class ticket before you sit in first class.0
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I can't. I've always been allowed to upgrade. It wouldn't even cross my mind that this wouldn't be allowed, I would be gobsmacked if it wasn't.So you were already sitting in the First Class section with a Standard Class ticket when the ticket inspector caught you?
I can see why the ticket inspector acted in the manner he did, can't you?
Although it's only ever been long distance trains with at seat service and lots of train crew (= they know I obviously intend to pay, because I know I will see (and be seen by) at least one member of train crew). Maybe trains like Southern are different - maybe they don't always have ticket inspectors?0 -
Humphrey10 wrote: »I can't. I've always been allowed to upgrade. It wouldn't even cross my mind that this wouldn't be allowed, I would be gobsmacked if it wasn't.
Although it's only ever been long distance trains with at seat service and lots of train crew (= they know I obviously intend to pay, because I know I will see (and be seen by) at least one member of train crew). Maybe trains like Southern are different - maybe they don't always have ticket inspectors?
They dont.They do have revenue inspectors and on some services train guards who can sell tickets and the like but all depends where you are going as to what provision is there.
They also run a penalty fare scheme which sets out the passengers responsibilities with regards to having the correct ticket before boarding the train. And in this instance the OP was in the wrong and got caught."If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna0
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