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crowdology/paypal payments query
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# 1
Old 26-12-2012, 12:23 PM
Fantastically Fervent MoneySaving Super Fan
Join Date: Mar 2010
Posts: 7,374
Default crowdology/paypal payments query

I'm asking on behalf of a friend, who wanted to cash in his Crowdology credits and send the resulting paypal credit to someone else, as a gift.

Things have got a bit complicated, as he doesn't (yet) have a Paypal account, never having needed one, and from what I can gather he's clicked on something on the Crowdology site, which has 'cashed' his credits for him and his balance is now showing as zero.

He is now wondering where his credits have all gone to!

My guess is that Crowdology have assumed that the email address he has given them is in fact also his PayPal account, and have sent the credits there. However, as I say, he hasn't actually opened a PayPal account yet.

What would be the best thing to do in this situation? If he were to set up a PayPal account now, using that email address, would the credits be there waiting for him, or is it more likely they'll bounce back to his Crowdology account, or (his worst fear) that they've been lost somewhere..
j.e.j. is offline
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# 2
Old 26-12-2012, 12:47 PM
Deliciously Dedicated Diehard MoneySaving Devotee
Join Date: Oct 2008
Location: Cider country
Posts: 22,198

Crowdology state

If you do not have an account with PayPal, PayPal will automatically set this up and send you details on how to login when the transfer is complete
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# 3
Old 26-12-2012, 12:48 PM
Fantastically Fervent MoneySaving Super Fan
Join Date: Nov 2004
Location: Kent
Posts: 3,442

why not just create his account and see whether they credit?
Then he will know one way or the other.
disregard that!

looks like mjm has a better suggestion!
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# 4
Old 26-12-2012, 12:59 PM
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Join Date: Mar 2010
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Ah, thankyou. He's not received any correspondence to that effect from PayPal, but I guess now is not the best time, being bank Holiday/Xmas.
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