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  • FIRST POST
    nstaley26
    Mackenzie Hall - Please Help!!
    • #1
    • 19th Feb 12, 9:33 PM
    Mackenzie Hall - Please Help!! 19th Feb 12 at 9:33 PM
    Hello everyone,

    I'm hoping someone on here will be able to help me. A couple of weeks ago I received a letter from MH titled 'REDUCED SETTLEMENT OFFER' for 135.29 for Vodafone. The letter states after repeated efforts for payment the accout is unpaid. The letter then offers me a reduced settlement figure of 101.47.

    At the time I paniced & called them straight away (silly now I know) & spoke to the guy on the phone who said it was from 2005-6 with vodafone & I explained that I have had a lot of problems with debts my ex partner has ran up in my name & agreed to pay half now & the other half on 25th Feb. I did have a contract phone with vodafone back in the day but wasnt aware I had left any debts with them. This offer was accepted & I made a payment over the phone. After reading all the stuff I have read on here I am now kicking myself. Is it too late to send a letter asking for proof as I have made a payment already? If so what proof do they need to send me and will they know if have written the debt off? And where do I find a template letter? They advised I call vodafone if I want details which I found a little odd. Also when I log into their website it gives a different address for myself that I lived at in 2006/7. When I click on online statement it says 'period 01/10/2008 to 19/02/2012' which I dont understand either.

    Any advice will be very much appreciated.

    Thanks very much,
    Nicola.
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