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  • FIRST POST
    anewman
    Fredrickson International harrassing automated message phone calls
    • #1
    • 7th Jul 11, 2:18 PM
    Fredrickson International harrassing automated message phone calls 7th Jul 11 at 2:18 PM
    Hi everyone,

    Firstly I have no debt, and am not the person they have named in their automated message. But thought it appropriate to post here, as it is harassment by phone regarding an alleged debt.

    I have recently started receiving calls from Fredrickson International. I have learned by searching that they are a debt collection agency. They often do not mention a name in their messages, but did on one occasion, and it's not my name. These messages are in an automated computer voice (text to speech) and if not answered end up left on the answering machine. I add their numbers to the incoming call barr list on my Panasonic phone, but it seems they use a new number each time. They call from various different numbers. They have also sent an SMS message. Messages below...

    Receive this one most.
    This is an urgent message, please contact Fredrickson International on 02031478164 quoting reference number XXXXXXX thank you.
    Received this longer one with name included once.
    Hello, this is Fredrickson International, calling with an important message for Mr (name indeterminate, sounds like Grunderwood). Please can you call us back on 08458396014 between 8am and 9pm monday to friday, and 8am and 4pm saturday, quoting reference number XXXXXXX as soon as possible. That's 08458396014 quoting reference number XXXXXXX.
    Numbers used so far include

    01204770420
    Various "out of area" ones
    02030608420
    02392386688
    02087599577

    SMS came from
    08443585861

    Any magic way to make them get lost? Ignore or call them back and waste their time?
    Last edited by anewman; 07-07-2011 at 2:28 PM.
Page 1
  • KingElvis
    • #2
    • 7th Jul 11, 2:47 PM
    • #2
    • 7th Jul 11, 2:47 PM
    If you totally ignore them they'll get bored I reckon.

    It's like fishing really.
    "We want the finest wines available to humanity, we want them here, and we want them now!"
  • david39
    • #3
    • 7th Jul 11, 2:51 PM
    • #3
    • 7th Jul 11, 2:51 PM
    I would turn off your answering service as the computer that is sending the messages is registering it as an answered call so it will keep up the pressure.

    If you have CLI and do not answer the calls, they will eventually stop.
    • Gordon Hose
    • By Gordon Hose 7th Jul 11, 3:35 PM
    • 5,968 Posts
    • 4,024 Thanks
    Gordon Hose
    • #4
    • 7th Jul 11, 3:35 PM
    • #4
    • 7th Jul 11, 3:35 PM
    If you don't owe them money why not just pick up the phone and tell them that?
  • FireWyrm
    • #5
    • 7th Jul 11, 4:12 PM
    • #5
    • 7th Jul 11, 4:12 PM
    Send them a cease and desist letter. Return their letters 'not known' and then get nasty if they still wont leave you alone.
  • anewman
    • #6
    • 7th Jul 11, 4:24 PM
    • #6
    • 7th Jul 11, 4:24 PM
    If you don't owe them money why not just pick up the phone and tell them that?
    Originally posted by Gordon Hose
    That will cost me money, and if they insist on calling me with a computer message and no human contact then that's their fault.

    Send them a cease and desist letter. Return their letters 'not known' and then get nasty if they still wont leave you alone.
    Originally posted by FireWyrm
    No letters received. They have the wrong number anyway (or someone's old number from years back), and suspect whatever address they have doesn't match.
    • Gordon Hose
    • By Gordon Hose 7th Jul 11, 4:29 PM
    • 5,968 Posts
    • 4,024 Thanks
    Gordon Hose
    • #7
    • 7th Jul 11, 4:29 PM
    • #7
    • 7th Jul 11, 4:29 PM
    That will cost me money, and if they insist on calling me with a computer message and no human contact then that's their fault.
    Originally posted by anewman
    If they are calling you, how will that cost you money?

    The call switches to an automated message when you don't pick up, that way the agents can move on and not waste time speaking to answer phones.

    If you picked up you'd get a human, and then you can tell them you aren't the person they seek and they'll stop.

    I don't understand why anyone, who doesn't owe money, would let a DCA keep calling and calling, when all you need to do is speak to them. Yeah, I can understand you wanting to avoid them if they were after you for a debt, but if you don't owe anything then the easiest thing to do is to tell them that.
  • tia76
    • #8
    • 7th Jul 11, 4:43 PM
    • #8
    • 7th Jul 11, 4:43 PM
    If I were in your situation, I would either call them back or write to them to explain the person they are trying to contact is not know on your number. Otherwise, they will carry on and on.....
  • Ruth MSE Gee
    • #9
    • 3rd Aug 11, 10:07 AM
    • #9
    • 3rd Aug 11, 10:07 AM
    I have just had a call from them. The call is an automated SMS so you can't answer.
    I won't ring the number they quote as they don't say the charges for doing so.
    I have had this telephone number for less than a month!! I don't owe any money to anyone and no one should have this number.
    I have sent them an email...I will be interested in the reply.

    I do hate this though. Why can't they just phone and tell you why they are ringing???

    I must admit to being quite shaken by it!
    A huge thank you to all ones who take the time to post these competitions. I always seem to find them way after someone else does and is too late to post.
    Thank you.
    • Gordon Hose
    • By Gordon Hose 3rd Aug 11, 10:13 AM
    • 5,968 Posts
    • 4,024 Thanks
    Gordon Hose
    They don't tell you the reason because it makes it more likely the person they are texting will call out of curiosity. And once they have you on the phone they can throw a pack of lies at you, then make ([empty] threats in the hope it'll scare you into paying. They don't care if you owe the money or not.
  • daleski75
    Sorry to dig up an old thread but this company is hassling me now so far they have phoned 3 times on a Sunday of all days and I don't owe any company any money whatsoever, tried to call them back and it's constantly engaged.
  • eamon
    Telephone numbers get recycled. Same as addresses and out of date electoral rolls and old mailing lists. You could try the TPS for the phone calls and if you want to get narky punish them using anti harrassment legislation.
  • cottonhead
    I would telephone them and advise that your number doenst belong to the person they are looking for and would they please remove your number form their system. It was take 1 telephone call and a few pence cost but will stop the calls as if they do it again once you have asked them not to its harrassment.
    I had a similar thing recently - when I answered the man refused to believe I wasnt that person ! anyway I emailed the company and told them to remove my number and I never heard again. Most of these people use automatic diallers so the machine calls your number but there isnt always an advisor availible to speak so leaves a message.
  • daleski75
    My number has been on TPS for a very long time and I have gone as far as changing from BT to Virgin (new number but keeping BT number till Jan-Feb) and nuisance phone calls never stop. I have the phone number for Frederickson International so deciding if I should call them or not and my credit record is the highest you can get so definitely no chance of any debt!

    Still makes you worry though regardless.

    Just a quick thought I don't want to give out any of my details to them in case they can use that against me (change the debt of mr. whoever) into my name and start harassing me again, will play it by ear and done a lot of reading up on this yesterday and looks like they are just trying their luck.

    Might get a copy of my credit report sent to myself in the post just in case though.
    Last edited by daleski75; 05-12-2011 at 9:30 AM.
  • hattifattener
    Fredrickson International call my house phone constantly. I wouldn't bother trying to chase them to stop calls to be honest, every time I'm in to answer I tell them they have the wrong no and every time they say 'oh sorry, I'll make a note on the file and we will never call you again'. If they don't have your name on file or your address, there's not a lot they can do. It's not your debt anyway so don't worry about it.
  • daleski75
    Decided to play the wait and see game as if I do owe any debt of which I am incredibly doubtful then I should get a letter in the post stating what I owe and for who for and if it's under a different name then I can take the appropriate action.
  • bargainbunny
    Just had this number call me too
    I dont answer numbers i dont know so they can keep calling
    will see if i can block these numbers though as im ex directry with talk talk i didnt expect to get called.
  • cottonhead
    Being ex directory doenst mean you wont get nuisance calls - just means your number isnt in the telephone book. All you have to do it fill in 1 thing online - an enquiry form for example, on an application form etc and forget to read the small print where you can opt out of your details being passed on and bingo they have your number. Telephone preference can cut down on it but takes a couple of months to work.
    • MrsTinks
    • By MrsTinks 6th Dec 11, 8:20 PM
    • 14,162 Posts
    • 20,822 Thanks
    MrsTinks
    Ex- directory won't stop people calling you - it's possible that someone had the number before you or gave your number falsely - being ex-directory will do nothing to help you unfortunately.
    Your best course of action is to answer the phone if it's not an automated service - don't give them a name - purely inform them that the phone number 0123456789 is yours and you do not owe them any money, have had the number for x time and unless they cease calling you then you will report them to ofcom and the police for harrassment. If they think you are the debtor then they can contact you in writing as obviously with your number they should have your address (which you will NOT confirm!).
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