Main site > MoneySavingExpert.com Forums > Essential Money > Debt-Free Wannabe > Fredrickson International harrassing automated me... (Page 1)

IMPORTANT! This is MoneySavingExpert's open forum - anyone can post

Please exercise caution & report any spam, illegal, offensive, racist, libellous post to forumteam@moneysavingexpert.com

  • Be nice to all MoneySavers
  • All the best tips go in the MoneySavingExpert weekly email

    Plus all the new guides, deals & loopholes

  • No spam/referral links
or Login with Facebook
Fredrickson International harrassing automated message phone calls
Closed Thread
Views: 19,874
Thread Tools Search this Thread Display Modes
# 1
anewman
Old 07-07-2011, 2:18 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Feb 2006
Location: Idiot land!
Posts: 8,775
Default Fredrickson International harrassing automated message phone calls

Hi everyone,

Firstly I have no debt, and am not the person they have named in their automated message. But thought it appropriate to post here, as it is harassment by phone regarding an alleged debt.

I have recently started receiving calls from Fredrickson International. I have learned by searching that they are a debt collection agency. They often do not mention a name in their messages, but did on one occasion, and it's not my name. These messages are in an automated computer voice (text to speech) and if not answered end up left on the answering machine. I add their numbers to the incoming call barr list on my Panasonic phone, but it seems they use a new number each time. They call from various different numbers. They have also sent an SMS message. Messages below...

Receive this one most.
Quote:
This is an urgent message, please contact Fredrickson International on 02031478164 quoting reference number XXXXXXX thank you.
Received this longer one with name included once.
Quote:
Hello, this is Fredrickson International, calling with an important message for Mr (name indeterminate, sounds like Grunderwood). Please can you call us back on 08458396014 between 8am and 9pm monday to friday, and 8am and 4pm saturday, quoting reference number XXXXXXX as soon as possible. That's 08458396014 quoting reference number XXXXXXX.
Numbers used so far include

01204770420
Various "out of area" ones
02030608420
02392386688
02087599577

SMS came from
08443585861

Any magic way to make them get lost? Ignore or call them back and waste their time?

Last edited by anewman; 07-07-2011 at 2:28 PM.
anewman is offline
Report Post
# 2
KingElvis
Old 07-07-2011, 2:47 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Mar 2010
Location: On a dusty road.......
Posts: 3,750
Default

If you totally ignore them they'll get bored I reckon.

It's like fishing really.
"We want the finest wines available to humanity, we want them here, and we want them now!"
KingElvis is offline
Report Post
The Following User Says Thank You to KingElvis For This Useful Post: Show me >>
# 3
david39
Old 07-07-2011, 2:51 PM
Serious MoneySaving Fan
 
Join Date: Nov 2008
Posts: 1,826
Default

I would turn off your answering service as the computer that is sending the messages is registering it as an answered call so it will keep up the pressure.

If you have CLI and do not answer the calls, they will eventually stop.
david39 is offline
Report Post
The Following User Says Thank You to david39 For This Useful Post: Show me >>
# 4
Gordon Hose
Old 07-07-2011, 3:35 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Sep 2009
Posts: 5,318
Default

If you don't owe them money why not just pick up the phone and tell them that?
Gordon Hose is offline
Report Post
# 5
FireWyrm
Old 07-07-2011, 4:12 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: May 2011
Posts: 4,384
Default

Send them a cease and desist letter. Return their letters 'not known' and then get nasty if they still wont leave you alone.
FireWyrm is online now
Report Post
# 6
anewman
Old 07-07-2011, 4:24 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Feb 2006
Location: Idiot land!
Posts: 8,775
Default

Quote:
Originally Posted by Gordon Hose View Post
If you don't owe them money why not just pick up the phone and tell them that?
That will cost me money, and if they insist on calling me with a computer message and no human contact then that's their fault.

Quote:
Originally Posted by FireWyrm View Post
Send them a cease and desist letter. Return their letters 'not known' and then get nasty if they still wont leave you alone.
No letters received. They have the wrong number anyway (or someone's old number from years back), and suspect whatever address they have doesn't match.
anewman is offline
Report Post
# 7
Gordon Hose
Old 07-07-2011, 4:29 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Sep 2009
Posts: 5,318
Default

Quote:
Originally Posted by anewman View Post
That will cost me money, and if they insist on calling me with a computer message and no human contact then that's their fault.
If they are calling you, how will that cost you money?

The call switches to an automated message when you don't pick up, that way the agents can move on and not waste time speaking to answer phones.

If you picked up you'd get a human, and then you can tell them you aren't the person they seek and they'll stop.

I don't understand why anyone, who doesn't owe money, would let a DCA keep calling and calling, when all you need to do is speak to them. Yeah, I can understand you wanting to avoid them if they were after you for a debt, but if you don't owe anything then the easiest thing to do is to tell them that.
Gordon Hose is offline
Report Post
# 8
tia76
Old 07-07-2011, 4:43 PM
MoneySaving Newbie
 
Join Date: Jul 2011
Posts: 4
Default

If I were in your situation, I would either call them back or write to them to explain the person they are trying to contact is not know on your number. Otherwise, they will carry on and on.....
tia76 is offline
Report Post
# 9
Ruth MSE Gee
Old 03-08-2011, 10:07 AM
MoneySaving Stalwart
 
Join Date: May 2011
Posts: 433
Unhappy

I have just had a call from them. The call is an automated SMS so you can't answer.
I won't ring the number they quote as they don't say the charges for doing so.
I have had this telephone number for less than a month!! I don't owe any money to anyone and no one should have this number.
I have sent them an email...I will be interested in the reply.

I do hate this though. Why can't they just phone and tell you why they are ringing???

I must admit to being quite shaken by it!
A huge thank you to all ones who take the time to post these competitions. I always seem to find them way after someone else does and is too late to post.
Thank you.
Ruth MSE Gee is offline
Report Post
# 10
Gordon Hose
Old 03-08-2011, 10:13 AM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Sep 2009
Posts: 5,318
Default

They don't tell you the reason because it makes it more likely the person they are texting will call out of curiosity. And once they have you on the phone they can throw a pack of lies at you, then make ([empty] threats in the hope it'll scare you into paying. They don't care if you owe the money or not.
Gordon Hose is offline
Report Post
The Following User Says Thank You to Gordon Hose For This Useful Post: Show me >>
# 11
daleski75
Old 04-12-2011, 5:14 PM
MoneySaving Stalwart
 
Join Date: Apr 2008
Posts: 329
Default

Sorry to dig up an old thread but this company is hassling me now so far they have phoned 3 times on a Sunday of all days and I don't owe any company any money whatsoever, tried to call them back and it's constantly engaged.
daleski75 is offline
Report Post
# 12
eamon
Old 04-12-2011, 6:32 PM
Serious MoneySaving Fan
 
Join Date: Aug 2005
Location: In my house
Posts: 1,344
Default

Telephone numbers get recycled. Same as addresses and out of date electoral rolls and old mailing lists. You could try the TPS for the phone calls and if you want to get narky punish them using anti harrassment legislation.
eamon is offline
Report Post
# 13
cottonhead
Old 05-12-2011, 7:44 AM
MoneySaving Stalwart
 
Join Date: May 2009
Posts: 684
Default

I would telephone them and advise that your number doenst belong to the person they are looking for and would they please remove your number form their system. It was take 1 telephone call and a few pence cost but will stop the calls as if they do it again once you have asked them not to its harrassment.
I had a similar thing recently - when I answered the man refused to believe I wasnt that person ! anyway I emailed the company and told them to remove my number and I never heard again. Most of these people use automatic diallers so the machine calls your number but there isnt always an advisor availible to speak so leaves a message.
cottonhead is offline
Report Post
# 14
daleski75
Old 05-12-2011, 9:27 AM
MoneySaving Stalwart
 
Join Date: Apr 2008
Posts: 329
Default

My number has been on TPS for a very long time and I have gone as far as changing from BT to Virgin (new number but keeping BT number till Jan-Feb) and nuisance phone calls never stop. I have the phone number for Frederickson International so deciding if I should call them or not and my credit record is the highest you can get so definitely no chance of any debt!

Still makes you worry though regardless.

Just a quick thought I don't want to give out any of my details to them in case they can use that against me (change the debt of mr. whoever) into my name and start harassing me again, will play it by ear and done a lot of reading up on this yesterday and looks like they are just trying their luck.

Might get a copy of my credit report sent to myself in the post just in case though.

Last edited by daleski75; 05-12-2011 at 9:30 AM.
daleski75 is offline
Report Post
# 15
hattifattener
Old 05-12-2011, 9:36 AM
MoneySaving Convert
 
Join Date: Dec 2010
Posts: 145
Default

Fredrickson International call my house phone constantly. I wouldn't bother trying to chase them to stop calls to be honest, every time I'm in to answer I tell them they have the wrong no and every time they say 'oh sorry, I'll make a note on the file and we will never call you again'. If they don't have your name on file or your address, there's not a lot they can do. It's not your debt anyway so don't worry about it.
hattifattener is offline
Report Post
# 16
daleski75
Old 05-12-2011, 10:34 AM
MoneySaving Stalwart
 
Join Date: Apr 2008
Posts: 329
Default

Decided to play the wait and see game as if I do owe any debt of which I am incredibly doubtful then I should get a letter in the post stating what I owe and for who for and if it's under a different name then I can take the appropriate action.
daleski75 is offline
Report Post
# 17
bargainbunny
Old 06-12-2011, 6:54 PM
MoneySaving Stalwart
 
Join Date: Sep 2008
Posts: 254
Default

Just had this number call me too
I dont answer numbers i dont know so they can keep calling
will see if i can block these numbers though as im ex directry with talk talk i didnt expect to get called.
bargainbunny is offline
Report Post
# 18
cottonhead
Old 06-12-2011, 7:34 PM
MoneySaving Stalwart
 
Join Date: May 2009
Posts: 684
Default

Being ex directory doenst mean you wont get nuisance calls - just means your number isnt in the telephone book. All you have to do it fill in 1 thing online - an enquiry form for example, on an application form etc and forget to read the small print where you can opt out of your details being passed on and bingo they have your number. Telephone preference can cut down on it but takes a couple of months to work.
cottonhead is offline
Report Post
# 19
MrsTinks
Old 06-12-2011, 8:20 PM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Mar 2006
Posts: 14,164
Default

Ex- directory won't stop people calling you - it's possible that someone had the number before you or gave your number falsely - being ex-directory will do nothing to help you unfortunately.
Your best course of action is to answer the phone if it's not an automated service - don't give them a name - purely inform them that the phone number 0123456789 is yours and you do not owe them any money, have had the number for x time and unless they cease calling you then you will report them to ofcom and the police for harrassment. If they think you are the debtor then they can contact you in writing as obviously with your number they should have your address (which you will NOT confirm!).
MrsTinks is offline
Report Post
Closed Thread

Bookmarks
 
 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 Forum Jump  

Contact Us - MoneySavingExpert.com - Archive - Privacy Statement - Top

Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

All times are GMT +1. The time now is 10:05 PM.

 Forum Jump  

Free MoneySaving Email

Top deals: Week of 16 April 2014

Get all this & more in MoneySavingExpert's weekly email full of guides, vouchers and Deals

GET THIS FREE WEEKLY EMAIL Full of deals, guides & it's spam free

Latest News & Blogs

Martin's Twitter Feed

profile
  • RT @MoneySavingExp: Weekly email:Free breaking bad, top shares ISA, HOT bband deal ending, 2.5% cash ISA, Tesco wine sale, £10 champers.. h?
  • RT @MoneySavingExp: Ovivo closure: MSE?s reported the mobile firm to authorities. If you?ve been affected, here?s how you can complain http?
  • Right switching off Twitter now. Going back offline. Thanks to those of both sides tweets for making it a more enjoyable watch.

Cheap Travel Money

Find the best online rate for holiday cash with MSE's TravelMoneyMax.

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.

TuneChecker Top Albums

  • VARIOUS ARTISTSNOW THAT'S WHAT I CALL MUSIC! 87
  • VARIOUS ARTISTSFROZEN (ORIGINAL MOTION PICTURE SOUNDTRACK)
  • VARIOUS ARTISTSULTIMATE CLUB ANTHEMS

MSE's Twitter Feed

profile
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.
We use Skimlinks and other affiliated links in some of our boards, for some of our users.