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    Cougar financial services (capital one account)
    • #1
    • 28th Aug 10, 4:33 PM
    Cougar financial services (capital one account) 28th Aug 10 at 4:33 PM
    CFS have refused my offer of payment, as it is insufficient, they have asked for more than four times the amount I have offered. I have just received notification from the last of my creditors saying they accept my offer of repayment. Three have accepted, two have not (roughly 85% of the amount of debt have accepted the offer). Cougar Financial Services have continued to call me asking for me to pay what they will accept.

    I have been silly, and while waiting to hear from my other creditors to see if they will accept or not, I have ignored the calls from CFS as I am writing to them stating my offer again, but needed to know whether my other creditors have accepted my offer. My neighbour has knocked today with a letter from them addressed to her house (even though they called my house this morning). She said she has been getting phone calls from a financial services company looking for me even though she has told them I don't live there the calls have continued. The letter says they have traced my new address, I don't have a new address.

    How are they allowed to ring my neighbour (completely different first name surname to me). How can they say a trace has put me as living there, I have never lived there.

    My neighbour now knows I am having financial difficulties and I think they have done this to harass me. Is it okay for them to harass my neighbours? I have told them I don't want to speak to them on the phone, but they have ignored this, and now that I am not taking their calls they are calling my next door neighbour? This seems totally against data protection to me? Or are they allowed to do this?
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