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    Mortgage App - Referred to Underwriter Help
    • #1
    • 19th Aug 10, 4:53 PM
    Mortgage App - Referred to Underwriter Help 19th Aug 10 at 4:53 PM

    I applied for a first time buyer mortgage with Santander today. I have a good salary, good deposit (~25%) and relatively small debt (only 0% CC which has been used to buy furniture for future purchase). Passed affordability checks no problem, however their computer threw up a "problem" with credit cards on the credit record with Experian, so it's been referred to the underwriter.

    The thing is, I check my credit record like a hawk. It's 999, no missed payments, no overdrafts etc etc. Checked it again to make sure I didn't miss a thing. The only thing I can think of is that I have 2 credit cards (which i declared to the application) but they have processed it as 1. So I owe A and B, they have processed it as 1 as A+B. So the total debt is declared correctly, but they didnt split across 2 cards. Other than that, there is nothing on there to indicate a problem. Contacted both CC companies and they say I am in perfect standing and confirm the data in Experian.

    Their application team unfortunately cannot tell more apart from its related to a credit card, and I have to wait 48 hours now to find out what the underwriter says. To me I think they have sent 1 CC with debt X, but the computer has spotted 2 with debts X = A + B.
    Any other ideas? I am stressing out as this should be a straight forward process based on the facts, or so I was told! Worried they will reject for something so stupid.

    And they def used Experian, as I can see the mark they have left on the record and they confirmed.

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