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    0 WOW
    My rights, faulty goods return postage?
    • #1
    • 8th Aug 08, 10:49 AM
    0 WOW
    My rights, faulty goods return postage? 8th Aug 08 at 10:49 AM
    I recently bought a PC wireless adapter item from a registered business seller from ebay, on a buy-it-now basis. It was DOA. I contacted the seller who said I can return it for a replacement or a refund. However, he will not cover the costs of return postage.
    When I look on the OFT distance selling regs it states this:

    3.57 If the goods are faulty or do not comply with the contract, you will
    have to pay for their return whatever the circumstances.

    whereas the seller has said this
    As far as my knowledge of the distance selling regulatiosn goes, we do not have to pay for the return postage of a faulty item if we state it in our T's and C's and inform the customer of this beofre the item is sent back.

    I think he is trying it on, and he does have to cover the costs-or am I reading the OFT thing wrong? :confused:
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