Red Castle Recoveries

Glitzer · 4 August 2015 at 8:33AM

My husband has received a 'Notice of Sums in Arrears' from Red Castle Recoveries. We have absolutely no idea who this debt relates to, I've gone through all of our paperwork and can't work it out.

Should I ignore? Should I call them and find out? I've heard they aren't usually too bad to deal with.

fatbelly · 4 August 2015 at 9:06AM

Really if they are saying that you owe them (or their client) money it is their responsibility to explain, not your responsibility to drag it out of them.

What they want you to do is phone them so they can make unrecorded allegations and get information from you. They are a dca. It's what they do. Don't believe otherwise.

If you must contact them (and there's no reason why you should) use the prove-it letter from the sticky at the head of the dfw board.

FireWyrm · 4 August 2015 at 9:42AM

Sounds like a 'fishing' letter. Personally, I'd file it under 'B' for bin or 'F' for fire depending on your preference. It is always the DCA's responsibility and legal obligation to prove a debt is owed by the alleged debtor, not for the potential debtor to have to run around proving their innocence. If you genuinely owe money to an organisation then they will be able to tell you so, up front. Until they do, I would ignore them as 'unsolicited' advertising. They use a scatter gun approach to try and frighten someone into holding up their hands. It ought to be illegal, but sadly isnt. Until you get some sort of credible businesslike communication on the subject, it is nothing of the sort.

carol1963_2 · 4 August 2015 at 3:55PM

Hiya, It's me. Quickquid sell debts onto Red Castle (not sure if that helps but hay ho).

Red Castle Recoveries

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