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  • StepChange_James
    StepChange_James Posts: 861 Organisation Representative
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    Hi - would appreciate some advice on my options with my £14,400 debt with a building society.

    This debt is approx. 6 years old and I have had contact with the company only once - 2 years ago where their offer was to unreasonable for my current circumstances. During all this time no money has been repaid.

    I had a letter from them about 6 months ago (from 1st Credit ) offering for my to pay just 10% of what is owed to 'clear' the debt - however is this too good to be true ? At the time I did not have access to that money, however now a friend has offered to help me out with this if it is really that simple.

    I have also looked into a DRO - I think I qualify as I have done the calculations and have less then £50 a month after bills. However I quite often work more then my contracted hours, this is not ever guaranteed - does this count ? My other concern with my salary is that I do get a bonus every 12 months - however I use this to pay for my car MOT / Insurance etc.

    My personal circumstances is that I live with my girlfriend - and my bills are the rent I pay her towards bills etc (she owned the house before we met)

    Basically the questions that I have are -

    1. Is the 'pay 10% deal' really what they claim ?
    2. Do you think they would offer this again if I contacted them ?
    3. Is a DRO for me, with the fact I earn extra money thru overtime and my bonus ?
    4. What is my financial outcome of the above scenarios ?(eg I would like to get my 'rating' sorted and be free of the mistakes I have made in the past and get a mortgage at some point)

    Many thanks for your advice

    Hello,

    Thanks for posting. The first thing I'd recommend doing would be to read this article that we published today about statute barred debts: http://moneyaware.co.uk/2013/10/statute-barred-debt/. If it's more than six years since you made a payment then there's a chance this debt might be unenforceable.

    I'll answer your questions using the same numbers as you, assuming that the debt is still enforceable:

    1. 10% is a small amount to pay as a settlement but if the account is very old and they've not heard from you for a while then some companies are willing to offer big discounts.

    2. It's down to the company but I think there's a reasonable chance they'd be willing to negotiate. They may offer the same deal again, be willing to go even lower or not want to negotiate at all.

    If you do agree a settlement I'd strongly recommend getting any deal confirmed in writing before you send over any payments.

    3. It sounds like you've read up on DROs and there's a possibility that you might qualify. Variable incomes and one off payments can impact on eligibility for DROs but don't always rule them out.

    I'd recommend using getting in touch with us for more in depth advice to get a firm answer on this one: http://www.stepchange.org/Contactus.aspx

    4. A DRO is a form of insolvency and would be registered on your credit file for six years - during that time people who check your history will see that you've had trouble with debts. So this isn't great for your credit history.

    Settlements are a bit more complicated. Often companies will report that the debt has been partially settled to your credit rating, which will show you've come to an arrangement over the debt.

    However I've heard of people having different information reported to their credit history following a settlement, so it's probably best to discuss it with company first.

    If the debt is statute barred then there's a good chance it won't be showing on your history at all.

    Hope this helps.

    James
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy

    If money worries are keeping you awake, read Paul's success story at Need to Sleep

  • StepChange_James
    StepChange_James Posts: 861 Organisation Representative
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    Hi
    I have unfortunately had my home repossessed and have a debt of just over £20,000 remaining after they sold the house and paid off the mortgage. I have no issues that i owe this money, however, the mortgage was in both mine and my partners name we have since split up and they are holding me liable for the full amount because they can't find him.. indeed when i contacted them about this they told me that the reason is because i am the first to ring them so the debt is mine!! surely this is not correct i am willing to pay half but i refuse to pay all of it just because they can't be bothered to find him.

    the mortgage was joint and he was the higher wage earner!

    Can anyone help with any advice on how to proceed?

    Thank you
    Hello,

    Thanks for getting in touch.

    The expression that describes debts like this is that you are jointly and severally liable for the debt. This means that you both are responsible for the full amount of the debt.

    So this company aren't doing anything wrong in contacting you for payments and it could potentially end with you paying all the debt back.

    Saying you were the first to ring so you've got to pay the whole debt back is very odd. From the perspective of the company it would make a lot more sense for them to be collecting payments from both of you, rather than just you.

    It would be reasonable to ask them to try to contact your ex to negotiate a payment. If you weren't happy with how they were dealing with the account then you'd be entitled to make a complaint - firstly to the company itself then to the Financial Ombudsman Service if the company doesn't sort things out to your satisfaction.

    If you'd like advice about negotiating a payment that is affordable then I'd recommend you get in touch with us for more in depth advice. The contact details are in my signature below.

    Kind regards

    James
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy

    If money worries are keeping you awake, read Paul's success story at Need to Sleep

  • sile001
    sile001 Posts: 94 Forumite
    First Anniversary Combo Breaker Debt-free and Proud!
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    Hi, I've had the visit from the equity release advisor who has told me that they don't consider any release on properties below £70k in value. Realistically speaking, the type of property I'm in (Victorian four bedroomed / nine roomed in total house,) along with the area where I live, I think £50-60k is price range tops. Back to the drawing board.
    Debt-Free as of 12th September 2017

    £[STRIKE]12,000[/STRIKE] > £0

    :beer::j
  • Constantinople
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    Hi,

    I'm intending to apply for a DPP (just used the debt remedy tool and thi was recommended) and was wondering what happens in the intervening period between the DPP actually being set up and my application - can creditors still keep adding interest/charges until it is formalised? I'm a little concerned as I have a couple of Payday loans so another 1-2 months of interest/charges would ramp the total amount up massively.

    Can I offer to make a token payment to suspend charges?

    What's to stop my creditors from selling the debt on? I'd much rather the money be going to my real creditors rather than a debt collection agency who have bought the debt for next to nothing.

    Thanks in advance! :)
  • houseplants
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    hi, i have over a period of over a year run up £850 of debt on my nationwide flex debit card that i use for everyday use.
    I wanted to put this into a place where i could pay off over the period of the next year, now my spending is more organised.
    So I opened a halifax all in one credit card last week and tried to move this debt as a balance transfer onto it. I was then told balance transfers can only be done with another credit card and they offered me a loan instead! (which i didnt take)
    So I feel like I'm back to square one, but am worried that i will affect my credit rating by applying for anything else? Any advice please. H.
  • DBB_22
    DBB_22 Posts: 26 Forumite
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    Hi,

    I am finally beginning to see the light at the end of the tunnel. I was recently approved for a Barclay Card Platinum Credit Card with a limit of £5,000 and an 18 month 0% balance transfer deal. I was able to transfer £4,500 over from 2 high interest cards - Vanquis and Captial One Visa. Those two cards are now at £0 balance.

    My question is - in terms of my credit file - is it better to close down the 2 other credit card accounts completely OR should I leave them open to demonstrate 'head room'?

    My inclination is to close the accounts and cut up the cards but any advice is greatly appreciated.
  • Former_StepChange_Rachel
    Former_StepChange_Rachel Posts: 252 Organisation Representative
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    Hi,

    I'm intending to apply for a DPP (just used the debt remedy tool and thi was recommended) and was wondering what happens in the intervening period between the DPP actually being set up and my application - can creditors still keep adding interest/charges until it is formalised? I'm a little concerned as I have a couple of Payday loans so another 1-2 months of interest/charges would ramp the total amount up massively.

    Can I offer to make a token payment to suspend charges?

    What's to stop my creditors from selling the debt on? I'd much rather the money be going to my real creditors rather than a debt collection agency who have bought the debt for next to nothing.

    Thanks in advance! :)

    Hi there, thanks for posting.

    Creditors can continue to add interest and charges until the DPP proposals have been issued. Sometimes they will freeze it however as a gesture of goodwill.

    Once the DPP application is made, no further payments should be made to an unsecured creditor (priority debts are treated differently!). This is due to creditors having to confirm the debt amount and if payments are continued to be made this will naturally alter.

    It's really important for the process that the balance does not change. Once the debt amount is confirmed by the creditor this should remain the same until the DPP is approved.

    Unfortunately, creditors can sell debts on during the set up process and also once the DPP has been approved. If this happens and you get a letter notifying you, simply let us know and we'll take it from there.

    Hope this helps

    Good luck with everything,

    Rachel
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy

    If money worries are keeping you awake, read Paul's success story at [url="http://www.needtosleep.org]Need to Sleep[/url]

  • Former_StepChange_Rachel
    Former_StepChange_Rachel Posts: 252 Organisation Representative
    Options
    hi, i have over a period of over a year run up £850 of debt on my nationwide flex debit card that i use for everyday use.
    I wanted to put this into a place where i could pay off over the period of the next year, now my spending is more organised.
    So I opened a halifax all in one credit card last week and tried to move this debt as a balance transfer onto it. I was then told balance transfers can only be done with another credit card and they offered me a loan instead! (which i didnt take)
    So I feel like I'm back to square one, but am worried that i will affect my credit rating by applying for anything else? Any advice please. H.


    Hi there, thanks for posting.


    You were wise not to take out further credit to pay this debt off. This can often make a person's situation more stressful.

    If you continue to apply for more credit, it will leave a 'footprint' on your credit rating that other lenders can see.

    If you've had to rely on your credit card for living expenses, this could indicate that you may be living beyond your means.

    Making reduced payments lower than the minimum will affect your credit rating but it won't stay with you forever. Eventually, once the debt is paid off, it will drop off your file.

    I feel you may benefit from some free and confidential debt advice. We can have a look at everything you're dealing with from your debts to your living expenses, and help you put together a personal action plan. We can also investigate any debt solutions that might be suitable for you.

    Visit our Debt Remedy advice tool online and you can find out in 20 minutes what your best options are: http://www.stepchange.org/msehelp

    Please write again if you have any further questions

    Best regards

    Rachel
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy

    If money worries are keeping you awake, read Paul's success story at [url="http://www.needtosleep.org]Need to Sleep[/url]

  • Former_StepChange_Rachel
    Former_StepChange_Rachel Posts: 252 Organisation Representative
    Options
    DBB_22 wrote: »
    Hi,

    I am finally beginning to see the light at the end of the tunnel. I was recently approved for a Barclay Card Platinum Credit Card with a limit of £5,000 and an 18 month 0% balance transfer deal. I was able to transfer £4,500 over from 2 high interest cards - Vanquis and Captial One Visa. Those two cards are now at £0 balance.

    My question is - in terms of my credit file - is it better to close down the 2 other credit card accounts completely OR should I leave them open to demonstrate 'head room'?

    My inclination is to close the accounts and cut up the cards but any advice is greatly appreciated.

    Hi there

    Thanks for posting.

    With us being a debt advice charity, we would recommend that once you've paid a credit card off, you should cut the cards up to prevent any temptation to use them in future.

    Hope this helps

    Best regards

    Rachel
    I work as a debt advisor for StepChange Debt Charity (formerly CCCS) and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on StepChange Debt Charity in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy

    If money worries are keeping you awake, read Paul's success story at [url="http://www.needtosleep.org]Need to Sleep[/url]

  • crazylady6
    Options
    Hi I wonder if you have any advise my husband and myself got into difficulty with debt a few years ago (overdrafts loans credit cards) when I had to stop work due to health. Anyway we made payment arrangements with all concerned and have pretty much kept up to date with these arrangements gradually most of the debt have been sold on and we have then made the same arrangements with the new co. We have now been given a lifeline in the form of an inheritance
    and are in the position where we can pay about 50% of all outstanding debts. How do i approach the companies we owe money to and suggest that we pay this amount as settlement and should it be by phone or by letter
This discussion has been closed.
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