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Saviman
Posts: 2 Newbie
I have used Utility Warehouse for electricity & gas since 2005. It was originally termed as Utility Warehouse Club and charged £1.50 for the privilege. That rose in cost and in 2015 I cancelled the charge. It transpires that this is an insurance for accident, illness and redundancy something I was never aware of.
With a minimum of £18 per year over 10 years could be worth claiming back.
Is this considered PPI miss selling and worth a letter?
With a minimum of £18 per year over 10 years could be worth claiming back.
Is this considered PPI miss selling and worth a letter?
0
Comments
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It's not PPI but you can certainly complain about it, whether they accept your complaint is a different matter.
Why do you feel it is wrong? Would it not have paid out or did you have alternative cover such as a work sick pay policy? How did you sign up for it (e.g. did you tick a box on a website to say you wanted it or did they call you after joining offering it?)
Simply having the cover is not miss-sale and claiming you didn't know it offered this sort of protection is hearsay as they will almost certainly have proof that this information was provided to you.0 -
From the reply to my query I will not proceed but thank you for your help.0
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From the reply to my query I will not proceed but thank you for your help.
Not saying you shouldn't complain, just that you should present a valid case - complaining about a product you don't want and feel was miss-sold was fine, just make sure it is done right i.e. not complaining about a product being PPI when it isn't0 -
Just to pick up on this topic, my sister has realised she has been unknowingly paying this "insurance" too.
I suspect many people have had this taken from them in addition to their energy bills.
I am going to look further into this as it is completely wrong imo.
Has anyone done anything about this? I would appreciate any info.0
This discussion has been closed.
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