We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

MSE News: Had a Clydesdale mortgage? You could be due share of £33m

"Thousands of Clydesdale Bank mortgage customers will have some of their debt written off or be given compensation..."
Read the full story:

Had a Clydesdale mortgage? You could be due share of £33m

OfficialStamp.gif


Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Comments

  • I have had a flexible rate Yorkshire mortgage for 10 years now. I there any way that I can calculate what my compensation should be so that I don't have to trust their figures?
  • minichick
    minichick Posts: 23 Forumite
    has anyone had any letter from the Clydesdale advising of refunds?
  • Received a letter from CB on 26th September, my mortgage was credited with the amount stated on the letter.

    Made a payment to my mortgage on the 1st October, checked my mortgage today and the money I had received has been taken out today !!.

    Spoke to CB who said the should not have credited my account.

    Another huge mistake by the Bank again.

    Have to go through the complaint procedure again :mad:
  • Same here- got the letter and was told we had almost £6000 credited. Now they have taken it back- and apologised and said we are getting FIFTY pounds compensation. You can't make it up with this bank.
    weight loss target 23lbs/49lb
  • socrates
    socrates Posts: 2,889 Forumite
    Has anyone read the Terms and Conditions to see if they are able put up rates on Lifetime Trackers?
  • Update

    CB phoned me back, offered me £100.

    I declined this I and said I want to start complaints procedure.

    A week passed, another phone call offering me £200.

    I said no to this & would like the offer in writing.

    Next step is the FSA.
  • Hi, How would I know if I'd underpaid or overpaid. Because it was variable It just got taken from account and I didn't notice but I did get a letter from them saying I may have been affected but it's not clear. I think they wrote to me a couple of years ago telling me my mortgage wouldn't be paid till May 2018 whereas it should have been Feb 2018 - would that have been the shortfall? Thanks, its a bit confusing :)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.6K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.6K Work, Benefits & Business
  • 598.3K Mortgages, Homes & Bills
  • 176.7K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.