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Help with payday loans taken by ex partner please

hunnycat
hunnycat Posts: 1,538 Forumite
Part of the Furniture Combo Breaker
I am looking for advice for a friend.

Her ex took out 2 payday loans and a catalogue in her name running up £1500 of debt. She didnt know anything about them until they split up as he was hiding the letters and also making payments to them to begin with.
Once they split he stopped making payments and she found out about them. He has admitted to taking them out and was promising to pay them but hasnt.
They had been passed to debt collectors by the time she found out so she has only been dealing with them, they said to get him to write a letter saying she had no knowledge he had taken the debt out in her name which he did.
They also said she had to go to the police and report him and get a crime reference number.
We went to the police tonight and the officer spoke to his sergeant and they basically said they will not investigate something like this as its bad business practice for the loans companies to be paying money into someone else bank account (who is not named on the loan)

what are her next steps?

I have told her to contact the original loans/catalogue companies and report the fraud to them but should the police not be dealing with it? is fraud no longer a crime?

Thanks in advance .x
would love to win an ipad!
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Comments

  • ch3101
    ch3101 Posts: 296 Forumite
    Yes it is a crime. Tell her to phone the lenders asap and speak to them and also to speak to the police.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    You shouldn't expect the Police to get involved, all you need from them is the Crime Reference Number (did you get one?), then dispute the debt with the creditors
  • hunnycat
    hunnycat Posts: 1,538 Forumite
    Part of the Furniture Combo Breaker
    Apples2 wrote: »
    You shouldn't expect the Police to get involved, all you need from them is the Crime Reference Number (did you get one?), then dispute the debt with the creditors

    thats all we asked for but they refused :( I have been on the local police website and it states on there that we need to report it to the police for a crime number so were going back to get one.


    Thanks for the replies :) .x
    would love to win an ipad!
    A-Z Challenge - ABCDEFGHIJKLMNOPQRSTUVWXYZ
  • gb12345
    gb12345 Posts: 3,055 Forumite
    hunnycat wrote: »
    thats all we asked for but they refused :( I have been on the local police website and it states on there that we need to report it to the police for a crime number so were going back to get one.

    Forget the numptys at your local police station - they'll be too busy catching people driving 1mph over the speed limit to investigate real crime.

    Contact Action Fraud they will give you a crime number.
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