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Can I reclaim fees paid on a GMAC mortgage which I settled in 2007?
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# 1
moofo
Old 05-12-2012, 2:15 PM
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Default Can I reclaim fees paid on a GMAC mortgage which I settled in 2007?

Hi all.
Initially looking for some advice on whether I am eligible to reclaim fees on a mortgage I paid off in 2007.
Is there a time limit and am I within that time limit?

What can I claim back?
Letter fees?
Late payment charges?
Exit fees?
PPI ?
Early redemption penalties?

What charges are deemed unfair.
I am also looking for template letters to try get back anything Im owed could someone post a link to these please.
I understand a SAR request would be my first letter to find out exactly what i was charged?

Final question.....the company I had the mortgage with was called GMAC.
Are they still operating as I tried to contact them for an address for correspondence and the company that replied are calling themselves PARATUS AMC Limited.

Did GMAC go bust or bought out and if so is this new company still liable for paying me out should I be entitled?

Sorry for so many questions and many thanks in advance for any advice/info.
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# 2
moofo
Old 05-12-2012, 2:51 PM
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I just read this article on GMAC



so called Paratus AMC who must now be responsible for Gmac....
A cheque for 91 is on its way for a 5 minute call which I guess is a start.
When I asked about an exit fee refund he was vague and said I was charged a basic 155 and no exit fee applied?
Was he pulling my leg?
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Last edited by moofo; 05-12-2012 at 2:53 PM.
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# 3
moofo
Old 05-12-2012, 2:54 PM
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http://www.moneysavingexpert.com/new...gage-customers
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# 4
roonaldo
Old 05-12-2012, 7:26 PM
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Probably not, complaints of some of those would be time barred now. PPI isnt anything to do with GMAC as GMAC used brokers for their sales.
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# 5
moofo
Old 05-12-2012, 7:36 PM
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I thought you could go back 6 years possibly 12 years?
Its is just about 5 1/2 years at present.
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# 6
roonaldo
Old 05-12-2012, 8:54 PM
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Quote:
Originally Posted by moofo View Post
I thought you could go back 6 years possibly 12 years?
Its is just about 5 1/2 years at present.
you've raised 5 things. they all occured at different times. what was wrong with the early redemption penalty? no one forced you to pay off the mortgage and incur the charge.
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# 7
moofo
Old 06-12-2012, 9:53 AM
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After reading the article I linked previously it mentions that GMAC overcharged on certain things and redemption penalties were one of them.
No need to get arsey with me Im here looking for help not a telling off by someone.
Clearly I pay my bills hence the mortgage was paid early!
The only money issues I have are down to my ex partner who has burned my fingers to the bone!
Think before you judge sunshine.
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# 8
moofo
Old 06-12-2012, 9:55 AM
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Quote:
Compensation details

There are three arrears fees for which GMAC will have to pay compensation, dating back to November 2004.
Non-direct debit fees (usually charged when you pay by cheque or bank transfer to cover admin costs) levied on customers when they didn't make a payment (average refund 117).
Early repayment charges (usually applied when you pay off a mortgage before the end of an introductory period) applied to the portion of the loan in arrears as well as the whole loan meaning customers paid twice (average refund 14).
Part of the solicitor's instruction fee which was more than the actual cost (average refund 45).
Save you clicking the link....
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# 9
_Andy_
Old 06-12-2012, 12:47 PM
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Being that you clearly know it all, why are you posting on here?
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# 10
roonaldo
Old 07-12-2012, 6:53 AM
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Who the hell are you calling sunshine? What the hell is your problem?

You come in here asking for advice, I point out you are raising several sesperate issues. They cant be tainted with the same brush. If you dont like it ignore it, you dont have to be so rude.

PPI is a sales issue, not GMAC's. Early redemption charge is not a failing by GMAC, the way to avoid paying it is not to pay off the mortgage in the tie in period.
Exit fees, not refundable unless they are different to what was stated. You may have a point on the arrears fee's as they've been in trouble for that before.

Last edited by roonaldo; 07-12-2012 at 7:02 AM.
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