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MSE News: Online shoppers to get better protection under new EU rules
Former_MSE_Helen
Posts: 2,382 Forumite
This is the discussion thread for the following MSE News Story:
"New rules to better protect EU consumers shopping over the internet have been approved by European Parliament ..."
"New rules to better protect EU consumers shopping over the internet have been approved by European Parliament ..."
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Comments
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How is now having 14 days to return items better than what consumers have now? At the moment under the DSR you have the right to a refund (even if you haven't returned the item) providing you give notice to the supplier in writing within 7 workings days of receiving the item. There is no time limit at the moment for returning items.0
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Another nail in the coffin for the British small business.
How are you supposed to make a profit if fickle customers are allowed to change their minds and have full refunds of all charges including postage?"fools and fanatics are always so certain of themselves, and wiser people so full of doubts." (Bertrand Russell)0 -
Yet another stupid and pointless law produced by Brussels jobsworths.
A new unused item can be easily sent back within 7 days.
It's almost impossible that the item will remain unused during 14 days.0 -
Time we got out of the EU.0
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flashnazia wrote: »Another nail in the coffin for the British small business.
How are you supposed to make a profit if fickle customers are allowed to change their minds and have full refunds of all charges including postage?
Because the extra sales gained from having confident customers balances it out. This gives the small business the chance to expand and become a bigger business
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