two calls a day from HSBC

Hi, There is no need to change your telephone number. If they start harrassing you by phone send them a copy of this template letter.

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"Dear

I am writing to express my serious concerns regarding the telephone calls that I have received from your company.

I am now formally requesting that all further correspondence be made in writing only.

I demand that these phone calls stop immediately. I am familiar with the terms of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1970 and I believe your harassment places you in breach of these acts.

If you continue to call, you will also be in breach of the Wireless Telegraphy Act (1949) and, as such, I will report you to both Trading Standards and The Office of Fair Trading.

Take further note that continued telephone calls after the receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.

You will be deemed to have been served notice of my request and I will deem it served by (FULL DATE), I am advising you that any calls received after this date will be recorded with the intention of them being used as evidence.


Yours faithfully,"

Also another tip in the meantime is when they ask for you to complete security politley refuse do do so. If you do not confirm your name and DOB ect they cannot continue as it goes against the Data Protection act. Just ask them to put anything in writing.

If you do wish to speak to them on the phone tell them that you wish to make them aware that you are going to record the conversation (even if your not!) Most will hang up and if they dont they will be incredibally easy going as they will not want evidence of bullying you into paying more than you can afford.

Good luck with it